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Contributor
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1 Message
Monday, July 21st, 2014 2:50 PM
Wrong phone number on 411
I have been trying for over a week to get in touch with the right person to get the number for my company fixed. The number listed is my (Director of Sales) work cell phone number, not the business itself. Please let me know how I can fix this!
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ronette1979
Former Employee
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32 Messages
10 years ago
Hi solivella,
Thanks for your posting. I have sent you an email requesting additonal information to further assist.
Thanks
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AT_T_DAVE
Contributor
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1 Message
10 years ago
I have a customer that needs help with this too, can you provide me with someone to talk too?
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Muriel1
Former Employee
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288 Messages
10 years ago
Hi AT&T DAVE,
I have sent you an email requesting additional information. Please completed and forwarded back for further assistance.
Thank you.
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lotuscafe
Contributor
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1 Message
10 years ago
I also have been having the wrong phone number listed for our cafe. I have tried numerous times in the past to resolve this and get it fixed and it has not been corrected. Customers call 411 to get our phone number to call in a to go order for food, and pay to have the number dialed and then get connected to our fax line in the office, which automatically goes to the fax machine.
Please let me know how to get this fixed! My customers are very upset by this and i am receiving numerous complaints.
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Alexis
Employee
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513 Messages
10 years ago
Hi Johanna,
I can help get things turned around. I've sent you an email to get the listing information so that I can work on getting the corrections made. Once you respond- I can investigate and follow up with you. Looking forward to hearing from you.
Talk to you soon-
Alexis
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dps1
Contributor
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2 Messages
10 years ago
I too am looking for assistance with fixing an incorrect 411 business listing.
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Lyoung
Employee
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355 Messages
10 years ago
Hello dps.
I will be glad to look into the issue you are having with the 411 business listing. I have sent you an email with information. Please respond with the requested information so I can further assist you.
Thank you
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dgriccamd
Contributor
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1 Message
10 years ago
I need help. In the Verizon database my personal cell phone number is being listed as a business number. In addition, it is being given out as my husband's office number. (We are both physicians; people call asking for him and are given my cell phone number. I'm listed with our home address and my cell phone. He is not being listed at all. I've tried for months to get this fixed, calling ATT, Verizon, Spring, T-Mobile. They all said that it was a Verizon issue. I've now just spent the last 30 minutes with Verizon who say that I have to get it fixed by ATT. Please; I can't keep going around in circles and I refuse to change my number because of somebody's mistake. Thank you
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Muriel1
Former Employee
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288 Messages
10 years ago
Hello dgriccamd,
I emailed you for additional information in order to assist you. Please complete and respond.
Thank you
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monyeneho
Contributor
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1 Message
10 years ago
Hi,
The listing for my business is also incorrect. Could someone please contact me regarding this also?
Thank you
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Lyoung
Employee
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355 Messages
10 years ago
Monyeneho,
We will be glad to assist with your number issue. We have sent off an email with some requested information. Please complete this and send it back.
Thank you
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mattolsen
Contributor
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1 Message
10 years ago
Hi there, we also have incorrectly listed numbers. Ours are in the printed yellow pages / white pages. I'm not sure on the status of our 411. Any help would be appreciated.
Thanks,
Matt
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Muriel1
Former Employee
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288 Messages
10 years ago
Hi mattolsen,
I emailed you requesting additional information. Please respond for further assistance.
Thank you
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