Cannot Sign in on Any Device
For MONTHS now I have been trying to sign in to my Small Business AT&T U-verse account. I get some variation of this message and error code:
LGNS0102: we're sorry, but we are experiencing a temporary system error that prevents us from retrieving your account information. Please wait a few moments and try again.
I cannot sign in through firefox, internet explorer, my android phone, the my AT&T app, the my AT&T business app or the AT&T U-verse app. Help Chat always says "busy" and customer service agents don't have a clue why this is happening... They offer to get me someone "from the backroom" to help but keep telling me it will be another 10 minutes until I give up or have to hang up to help a customer.
I am on paperless billing... I literally have not been able to lay eyes on my U-verse bill for months much less pay it. Every few months I scrounge a phone number that will let me pay my bill over the phone before my service gets disconnected. I need access to my bills to do my taxes and this is getting tiresome. PLEASE HELP.
Also, I'm posting this question to the "AT&T BusinessDirect" section because it does not give an option for what I use which is Small Business AT&T Account Manager.