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AT&T Business Center

AT&T Business Center

Digital management platform for enterprise and mid-market wireline customers.

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Landline

We have a old copper land line at our business. We have been told that AT&T will be raising cost of these lines to get everyone off them. If this is true, what options do we have?

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Locked out of my account

I am locked out of my account [email scrubbed] When I try change password, it asks for my place of birth (I never gave this info) what can I do?

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My website is getting blocked by ATT

My website is blocked for people on ATT internet. We are a somewhat new site but we have SSL certificates and no malware.  How do I get the site unblocked? Jeff

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Emails From SendGrid IP Address Blocked

Hi, Our application uses SendGrid with a dedicated IP address to send email addresses on behalf of our users. We've received the error messageREASON: 553 5.3.0 alph748 DNSBL:RBL 521< 159.183.109.35 >_is_blocked. For assistance forward this error to abuse_rbl@abuse-att.netFor following domai

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How to Pay Your AT&T Office @Hand Bill?

Business Center is utilized to access your AT&T Office @Hand bill. You can login here More information here A quick video overview is here   Still need help? Ask us a question, an AT&T Business Social Media Manager is ready to assist you.

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Unblock SendGrid IP Address Request

Hello, I own a small business in Western NY and we use a dedicated IP address with SendGrid to send our automated emails to clients. AT&T is blocking all the emails sent from our IP and we are receiving the following message: "553 5.3.0 flph828 DNSBL:RBL 521< 50.31.47.21 >_is_blocked.

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Adding Accounts to Business Center

Need some help adding my other ATT accounts into business center. We have quite a few individual accounts that need to be consolidated.

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Premier Usage Alerts

Where in Premier do I change the usage alert emails? I need to add another email to receive these alerts.  

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We'd love your AT&T Business Center feedback!

Join us! If you’re a frequent user of AT&T Business Center, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of yo

Announcements

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PTR Record for Static IP on Fiber Acct

We just set up AT&T Fiber service. How can we add a PTR record for our mail server that is hosted on an AT&T static IP?

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I’m back again!

Come fix my yard from your contractors damage

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I NEED YOUR FORUM REP TO CONTACT

I thought we had this resolved. Contact me immediately. 469-230-0167. The people representing your company left 2x 20 foot long by 1 foot deep tire tracks in my yard after they threatened my mom.  I told you I was gonna rip up those (Edited per community guidelines)ing wires if we didn’t resol

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How to Pay Your AT&T Office @Hand Bill?

Business Center is utilized to access your AT&T Office @Hand bill. You can login here More information here A quick video overview is here   Still need help? Ask us a question, an AT&T Business Social Media Manager is ready to assist you.

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Cellular on Wheels (COW) Requests

Our Network and Engineering Team would be happy to help you with options for your Cellular on Wheels request! Please keep in mind that there are some costs involved but if you have the budget and are interested in proceeding, please complete the COW Rental Questionnaire so we can assist you further.

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We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

Announcements

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Official Solution

Run a Folder and Files report in Box from AT&T

I’m looking to review the data stored in our Box from AT&T account. What is the easiest way to see an overview of the items in our account?

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Official Solution

AT&T Message Archiving Frequently Asked Questions

We started using AT&T Message Archiving, and I noticed that if I want to export messages, there are a bunch of file extensions that I don’t recognize. For example, does anyone know what NSF is?

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Official Solution

Start a meeting in AT&T Office@Hand

I started using AT&T Office@Hand and was asked to create a call. Does anyone know where I need to go to do so?

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Official Solution

Edit an AT&T Workforce Manager geofence type

I’m reviewing the information we entered into our AT&T Workforce Manager account and noticed that one of the Geofence types was created with the wrong color convention. Does anyone know where I need to go to update those settings?

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Accepted Solution

Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

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