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J

New Member

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3 Messages

Friday, May 19th, 2023 9:45 PM

My website is getting blocked by ATT

My website is blocked for people on ATT internet. 

We are a somewhat new site but we have SSL certificates and no malware. 

How do I get the site unblocked?

Jeff

Administrator

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26.2K Messages

1 year ago

Hi @jeffkerr,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Viktor
AT&T Business Social Media

New Member

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3 Messages

1 year ago

I responded to the direct message in chat and it’s been 21 hours with no response 

New Member

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3 Messages

1 year ago

Still no response from AT&T

Administrator

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26.2K Messages

1 year ago

The block has been cleared.

 

Chris
AT&T Business Social Media

2 Messages

2 months ago

Two of our sites are blocked as well and our customers think that our programs are broken!  There is not even a way for the customer to whitelist our domains.  We also have valid SSL certificates and we have been in business for 33+ years!  We are losing sales and reputation because of this.  

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