Guru
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617 Messages
AT&T Premier Billing Questions?
AT&T's Premier is the one-stop, customizable online site for business customers, large and small, to learn about, purchase, monitor and manage their wireless products and services. Premier can help businesses stay mobile and manage your wireless accounts more efficiently.
View Your Bill Online - AT&T Premier eBill
How to View Your Usage Details Online - AT&T Premier
How to Set Up a Billing Administrator - AT&T Premier
How to Run Reports (for Fulfillment Foundation Accounts) -- AT&T Premier eBill
How to Enroll in Paperless Billing - AT&T Premier eBill
Set Up Recurring Payments -- AT&T Premier eBill
How to Transfer Billing Responsibility - AT&T Premier
Run Reports for Billing and Reporting Foundation Accounts -- AT&T Premier eBill
Print Your Remittance Form -- AT&T Premier eBill
How to Configure Alerts AT&T Premier eBill
jessdana
Contributor
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1 Message
8 years ago
I am disgusted with the paperless billing at AT&T. Several times, this scenario has repeated. Today, July 14, I get the email notification that my bill is ready on line. I go on line and download my bill. I pay it.
THEN I notice that the due date was 11 days ago. What? Oh, the notification was about LAST month's bill, paid last month. WHY am I getting a notification on July 14 for a bill due July 3?
Because when the notification is sent it is for the bill from the previous month, already paid (and would now be overdue if I had not paid it. THIS month's bill is not available on line.
I understand my own stupidity at repeatedly having been tricked by this billing "process" of theirs.
Please, send me a notification of a bill for the current billing period, not for the previous one!!
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ATTBusinessCare
Community Support
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3.1K Messages
8 years ago
Hello @jessdana,
How frustrating! What may I do to help? Please send me the following details in a private message by clicking here.
Account Name
Account Number
Callback Number
Email Address
Thank You,
Nancy T.
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