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AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

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Early Payoff of Installment Plan

I would like to payoff a device installment early. I was hoping it was a simple online feature of the website, but I am unable to find any such capability. Can I payoff a device early, if so, can it be done online - and where?

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Mobile Device Network Event Notifications

We are looking for a way to receive enterprise mobile network device event notifications. ...same as daily usage reports... except real-time, maybe posted to a webhook. For example.... All business device send/receive text -> fires a real-time event notification to a webhook; All busine

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Buisness Premier account suspended for their mistake

I have had a AT&T Business Premier account since 2008. Average monthly bill of $1,400.00 then suddenly get a bill for $8,365.00. I spent 6-1/2 hours on the phone yesterday with 14 different people and still have no phone service. Account was suspended due to them billing me $8,365.00 in early ca

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Unable to modify Premier account plans

Hi, i have been using and modifying my account for last 4 years without any issue. However now it asks for BAN PIN which noone is able to explain where to get from. I have talked to lot of agents on chat and phone and they also dont know.

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$2400 deposit required for New account

Hi I tried to setup a new business account (for 8 lines) and was told we need a $2400 deposit. I have had ATT personal account for over 10 years. The business is over 10 year old, and I dont see why the deposit requirement cannot be waived. The store rep tried requesting a waiver but the request was

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Teleport Communications and AT&T

I am trying to find the owner of a Phone number I've been told by an AT&T customer service that it is owned by Teleport Communications. A google search states that Teleport communications is a subsidiary Of AT&T but she didn't know that. I'm looking for support for Teleport Communications/AT&T a pho

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Cancel business service

Hello, I need to cancel my business service and am getting very frustrated.  Everytime I get on the phone with somebody, they give me the run around and then transfer me to somebody else and the same thing happens.  I've been transferred now about 10 times without getting anywhere.  I do not have th

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Can't login to Premier Account

I'm getting a redirecting loop and can't access my account.

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Mobile Device Network Event Notifications

We are looking for a way to receive enterprise mobile network device event notifications. ...same as daily usage reports... except real-time, maybe posted to a webhook. For example.... All business device send/receive text -> fires a real-time event notification to a webhook; All busine

Question

19

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Buisness Premier account suspended for their mistake

I have had a AT&T Business Premier account since 2008. Average monthly bill of $1,400.00 then suddenly get a bill for $8,365.00. I spent 6-1/2 hours on the phone yesterday with 14 different people and still have no phone service. Account was suspended due to them billing me $8,365.00 in early ca

Question

19

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Unable to modify Premier account plans

Hi, i have been using and modifying my account for last 4 years without any issue. However now it asks for BAN PIN which noone is able to explain where to get from. I have talked to lot of agents on chat and phone and they also dont know.

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FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

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Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

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Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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