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AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

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Announcements

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How to get the FAN PIN

I am trying to sign in through ATT permium apps and while doing so its asking for the FAN Pin ? So please help me to get the FAN PIN number

Question

2K

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Accepted Solution

FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

Question

178

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New Account Administrator - Last one no longer with company

Help!  We cannot access our business wireless account on-line.  The last 2 people are still on our account and they are no longer with the company. How do I update this information and reset the log-in?  I have an authorization letter from the letter from the Principal to make these changes, but do

Question

753

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Teleport Communications and AT&T

I am trying to find the owner of a Phone number I've been told by an AT&T customer service that it is owned by Teleport Communications. A google search states that Teleport communications is a subsidiary Of AT&T but she didn't know that. I'm looking for support for Teleport Communications/AT&T a pho

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19.3K

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Retreating my number

Someone stole my identity and cancel my number I haven't been able to login my emails and any accounts because my number and emails is connected to it my number was cancelled Feb 3 and I'm finally getting help by locating my number that y'all have it

Question

5

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Administrator Rights

I had a whole list of problems with our business account and it was escalated to the Office of the President. There is still one issue remaining and it is my ability to log into our account on line to view our bills which are on autopay. I was assigned administrator rights but I keep getting an erro

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FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

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remove from account

How do I a get a user removed from a managed services account? They no longer work for the company but his email address is still being used when sending out ticket info.  

Question

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reset FAN Pin

How do I reset our FAN PIN?  I'm setting up a new account and don't remember ever setting this up.

Question

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Early Payoff of Installment Plan

I would like to payoff a device installment early. I was hoping it was a simple online feature of the website, but I am unable to find any such capability. Can I payoff a device early, if so, can it be done online - and where?

Question

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(267)
Retreating my number

Someone stole my identity and cancel my number I haven't been able to login my emails and any accounts because my number and emails is connected to it my number was cancelled Feb 3 and I'm finally getting help by locating my number that y'all have it

Question

5

0

0

Administrator Rights

I had a whole list of problems with our business account and it was escalated to the Office of the President. There is still one issue remaining and it is my ability to log into our account on line to view our bills which are on autopay. I was assigned administrator rights but I keep getting an erro

Question

16

0

0

FAN PIN RETRIEVAL

We have an account login for our business [email scrubbed] As of 11JAN2024, we are receiving NEW WIRELESS BROADBAND 25 service from AT&T This new service seems to be working as advertised. This replaces an associated legacy Internet 18 DSL service that we're trying to turn off. Here's the pr

Question

33

0

0

remove from account

How do I a get a user removed from a managed services account? They no longer work for the company but his email address is still being used when sending out ticket info.  

Question

13

0

0

reset FAN Pin

How do I reset our FAN PIN?  I'm setting up a new account and don't remember ever setting this up.

Question

22

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0

Trending Accepted Solutions

(26)

Accepted Solution

FAN and FAN PIN

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi

Question

178

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Accepted Solution

Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

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17K

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Accepted Solution

Ip Unblock Request: Urgent: Request to unblock our email server IP

I write to request you to please unblock our email server IP: 149.72.116.1. We've emailed abuse_rbl@abuse-att.net as well. As per our email service provider, the IP has been blocked causing emails sent to our users bounce back. We provide training services to businesses and

Question

191

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Accepted Solution

Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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88

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Accepted Solution

Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14

Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad

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