Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
AT&T Premier

AT&T Premier

One-stop, customizable portal for business mobility customers.

1.4K

Ask a question

2023-In-The-Spotlight

(1)

Pinned

We'd love your AT&T Premier feedback!

Join us! If you’re a frequent user of AT&T Premier, we’d love your feedback.  Register today to participate in user testing, focus groups, surveys and more.  Your ideas can help fuel the future of these online tools.  Most research projects take less than 30 minutes of your time.

Announcements

51

2

0

(1281)
Unlimited Your Way plans not showing up on Premier

Hello - I am having an issue with the Premier website not showing any of the latest Unlimited Your Way business plans. These plans do not show up when trying to change plans or activate new plans. I called customer care twice and they were able to change my lines to the latest unlimited plans. Howev

Question

2

0

0

esim activation

Unable to transfer my physical sim phone number from iphone 13pro to the new iphone 15pro esim. Got the error "account ineligible". The wait times for business wireless customer support are over 3 hours. Completely stressed as I have to travel in a few hours and I have no number.

Question

14

2

0

Transfer personal phone number to business account

My company is willing to transfer my personal number to their business account. How do we do that.

Question

2K

3

0

Accepted Solution

Premier Online Account Management FAQs

Common questions and answers that have been asked with in this Business Community board.     Q-The status of my order is "Attention." What does this mean?   A- If the status of your order is "Attention," it means that some information in your order was incorrect or we need additional information fro

Question

17K

11

0

Unlimited your way plans not showing in Premier

Hello - When I log in to Premier, I no longer see any available Unlimited Your Way plans. I am unable to change existing UYW plans and UYW plans do not show up when trying to activate a new line. The message I get is "There are no data plans available for this combination of Mobile Share group and d

Question

3

1

0

Teleport Communications and AT&T

I am trying to find the owner of a Phone number I've been told by an AT&T customer service that it is owned by Teleport Communications. A google search states that Teleport communications is a subsidiary Of AT&T but she didn't know that. I'm looking for support for Teleport Communications/AT&T a pho

Question

17.6K

16

0

former employee login att access

this site is not working. i've been gone a short time and this is getting worse. sorry, it's the truth and i know about retalition. https://hraccess.att.com/hraccess/#/dashboard

Question

6.5K

3

0

Finding Out Who Business Account Rep Is?

I have been trying to find out the name and contact info of our business account rep, I have checked the Premier Site where we have our account but no luck. I sent an email to who I thought our Rep is but he has not returned my emails or called me, so maybe he has moved on. Does anyone know how to c

Question

13.8K

25

0

Problem with signing in myAT&T mobile app

Need to reset my fan pin, I don’t know it.

Question

6

1

0

FAN pin

I need to know my FAN pin for my account

Question

17

1

0

Be the first to reply

(1890)
First Net and AT&T Reps are CROOKS

I am experiencing the SAME issue. I went to an AT&T store in the mall to purchase a charger. A representative asked me if I would like to lower my monthly bill by joining First Net. He takes my information and says my jobs fits the "category" for first responder....so I was approved (I thought)

Question

2

0

0

FirstNet Devices

FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories

Question

67

0

0

Unlimited Your Way plans not showing up on Premier

Hello - I am having an issue with the Premier website not showing any of the latest Unlimited Your Way business plans. These plans do not show up when trying to change plans or activate new plans. I called customer care twice and they were able to change my lines to the latest unlimited plans. Howev

Question

2

0

0

Installing service in new construction subdivision

I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact. 

Question

6

0

0

Utility Signatures

I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?

Question

6

0

0

Trending Accepted Solutions

(1576)

Accepted Solution

Looking to confirm an order placed on ATT.com actually went through.

Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o

Question

8

5

0

Accepted Solution

Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

Question

1.1K

70

0

Accepted Solution

Online Account Access

New customer and I cannot get a account setup online. It is asking me for a FAN PIN and says to call 611 if I need assistance with it. After waiting on hold for 30 minutes the rep says it would be more convenient to visit a store to get the FAN PIN updated. More convenient for the rep since she did

Question

7

2

0

Official Solution

Access the Blocked Content Over Time report in AccessMyLAN

I'm interested in how much content was blocked last month via our AccessMyLAN account. Does anyone know where I need to go in the system to see that information?

Question

2

1

0

Official Solution

Search for messages from a specific phone number in AT&T Message Archiving

I need to put together a report on one of my business contacts. As part of that, I need to provide information on the user's messages. Does anyone know if I can look up their history using their phone number in AT&T Message Archiving?

Question

4

1

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?