New Member
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98 Messages
Can I change the outgoing caller id on ATT Premier account on a per user line bases?
If I have 3 lines on a Premier Small Business mobile share account, can i have different outbound name when calling out from each line? - So each of my users show different names (their own) when calling landlines with callerID.
I found where to change the wireless user's name per line but unsure if that changes the caller ID as well:
Change Wireless User Details
Wireless User Information
Thanks
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ATTBusinessCare
Community Support
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3.1K Messages
7 years ago
Hello @Anonymous
Thank you for reaching out on our Business Community. I will be happy to confirm this. Please private message me by clicking here the following information, so I can further assist you.
Contact Name:
Contact Number:
Contact Email:
Account#:
The Wireless# and the Caller ID it should say:
Thank you.
Chris
Social Media Manager
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glbami
Contributor
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2 Messages
6 years ago
I'm having the same issues as the OP. I changed the names on the Wireless information page and got email confirmations, but nothing has changed. Could someone please let me know how we can change this so that it shows individual names and not the business name?
Thank you
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ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Hello @glbami,
I'd be happy to help you get the Caller ID updated for your users. Please send me a private message by clicking here and be sure to include the following details so I can assist you:
Contact Name:
Contact #:
Business Name:
Affected Wireless #s and updated User Names:
Alexis
AT&T Social Media Manager
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