Change a user's outgoing caller ID on premier

Hi @andrewbell,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Charlene
AT&T Business Social Media

THAT is the issue for me, as well.  The AT&T Business reps SAY that the change has been "requested" and that it may "take up to 3 business days to complete."  But it NEVER gets done.  Ever.   AT&T customer service has always been sub-par, but since the pandemic.... finding a decent tech is virtually impossible.  

Hi @CaryG,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Charlene
AT&T Business Social Media

Hi @andrewbell ,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Viktor
AT&T Business Social Media

Hello, I did not hear back and would like to help you. Kathy S

AT&T Business Social Media

Hey - how do I DM you - I have this issue too - it would be great if you could put that fix up here instead of a DM - of course my rep requires an appointment to even answer this

Jim

Hi @jimmarianites,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Charlene
AT&T Business Social Media

I don't see a direct message inbox anywhere