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RCastle's profile



165 Messages

Tuesday, October 4th, 2016 2:19 PM

Digital Training Center

If you’re looking to beef up your knowledge of Premier, then look no further! Our Digital Training Center is here to help you learn more about Premier, including:

  • Customizing the Premier Online Store Experience
  • Basic Wireless User Management for Company Administrators
  • Bill Analysis Reports for Reporting and Billing Foundation Accounts
  • …and more!

Check out the full lineup of Premier customer training courses offered.


Remember to always mark items that you find useful as "Accepted Solutions". This will help other users find this information too!!

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.



1 Message

7 years ago

RE:   Premier:


I forgot my password and the answers to the security questions.  The tutorial said in that case I will have an opportunity to reset the securit questions by selecting the "reset" button on the security questions screen and then enter my email.  However, there is not "reset" button on the security question screen as the tutorial shows.



Community Support


3.1K Messages

7 years ago

Hello @jhowardg,


Thank you for your recent posting. We appreciate your participation within the Business Community. In order for me to research your issue, I will need to verify some information. Please send me a private message:


And include the following details:
Your full Name:

Business Name on Account:

Business address:

Wireless # (if applicable):
Preferred Contact #:
Preferred time to be contacted (including time zone)
Email address:
Username for Premier:

Thank you,

Laura G.
AT&T Social Media Manager



3 Messages

5 years ago

How many hours of courses do I have to take to be able to simply login and view and pay my bill on this website since all of the links appear to be broken?  It took me 2 months to get someone on your support staff who was intelligent enough to get my logon information corrected.  I guess somewhere in the process they decided to just enroll me in automatic bill pay so it overdrew my bank account.  Now I can login but when I try to click on the links I just get 404 - Page Not Found error.  There was a pop up asking if I wanted to take a survey so I entered answers to the first 3 questions and clicked on Continue and it said the next page could not be loaded.  I've managed to get the auto bill pay turned off and have requested they send me a bill in the mail since the online page does not work.  If I can find a few hours a day to take courses in this University - will it actually show how any of this crap works?  If so why don't you get your employees to take it - became painfully clear that none of them knew how to get my account working.  

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