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2020CommunityID's profile

Contributor

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1 Message

Monday, December 16th, 2019 10:54 PM

Need to see business contract information on line and not have to call AT&T representative on phone

Every time you have to renew contract you have to speak to AT&T customer service (which takes for ever to answer and wait 40-60 minutes on hold) if not renewed in time then they charge bill price without discount 

 

Still we have to speak to customer service no other option ???

 

Look like AT&T is doing this purposefully to charge customer more by not answering AT&T customer service.

Administrator

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26.2K Messages

4 years ago

Hello @2020CommunityID

 

Thank you for reaching out on our Business Community.  I want to apologize for the poor customer experience you had thus far.  I will be happy to get you some help.  Please private message me by clicking here the following information, so I can further assist you.

 

Contact Name:

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Details of the request.

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Thank you.

Chris

Social Media Manager

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