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New Member

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4 Messages

Friday, September 15th, 2023 8:11 PM

Unlimited your way plans not showing in Premier

Hello - When I log in to Premier, I no longer see any available Unlimited Your Way plans. I am unable to change existing UYW plans and UYW plans do not show up when trying to activate a new line. The message I get is "There are no data plans available for this combination of Mobile Share group and device." I had this issue several months ago and someone added permission back for me to get access to these plans. Can someone assist me with getting access back to UYW plans in Premier? Thanks.

Administrator

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26.2K Messages

8 months ago

Hi texcg98,
We want to help. Let’s meet in a Direct Message on this. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the forums).

Emanual
AT&T Business Social Media

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