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New Member

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2 Messages

Friday, July 10th, 2020 10:15 PM

Our Customer Service Reps cant call AT&T customers

I'm a telephony technician for a local utility company. I was recently informed and tested that our customer care representatives are not able to contact a AT&T customer. Is their a form to fill out to prove our authenticity of the utilities main number to stop the block calls. This is a inconvenience to our customer especially for account purposes.

Administrator

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26.2K Messages

4 years ago

Hello jschulz

 


Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help you with your request. Please email us @BizForums@att.com and include the Case number #7893113in the subject line.

 

 

And include the following details:

Your Full Name:
Business Name:

Business Number:

Contact Number:

Email:


Thank you,
Kathy V.
Social Media Manager

New Member

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2 Messages

Thank you for the response.

New Member

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9 Messages

4 years ago

Thank you so much for sharing this great info. I appreciate your reply here.

Administrator

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26.2K Messages

Hello RustonC

 
 

Thank yo, do you have a business account with AT&T? Are you looking to add a fax service to your account?

 

Thank you, Kathy

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