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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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Business Customer Service

I've been calling for weeks to get phone lines up and running again for an apartment complex. I was informed a technician would come out and our account would have a credit. Nobody has showed up at the property yet, the lines are still down. I called yesterday and today about this again. I spoke

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Internet install

What modem / router does business install for internet get

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My business phone number is registering as a SPAM number just when I call ATT customers.

My business phone number is registering as a SPAM number just when I call ATT customers. How can I untag this as a spam number? It is a business land line (not with ATT).

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Accepted Solution

How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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How do we remove the "Spam" label for our business numbers?

We are contacting our members and they will not answer the phone or cancel their membership because our business telephone numbers are displayed as "Spam." How do we remove that label?

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How to remove a client's email from the AT&T Blacklist

I have worked with a client for 8+ years, emailing multiple times every week successfully. Just this past week, they became unable to email me at my AT&T business email. They appear to be blacklisted. This situation is costing my company money in lost work. I have contacted the abuse email bu

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Where do I go to define PTR records?

Where do I go to define PTR records?

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I need to know who or current AT&T account manager is.

Apparantly our original AT&T account manager is no longer with AT&T. We need to now who our new AT&T account manager is.

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ATT.net blacklist

Is there a more efficient way of getting a domain removed from the ATT blacklist? Emails have already been sent to the abuse_rbl@abuse-att.net address. Two domains for a large hospice center have been blocked, impeding patient care.

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Very Old Telephone Records

To Whom it May Concern:   I am seeking telephone records from an old telephone number when AT&T was Pacific Bell.  Does the accounting and billing department keep records on Microfilm?  This would be for 1996.     Thank you.   Karen [edited for privacy-please do not post personal or unique informati

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