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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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Club Services

What in the world is the number to get in touch with someone with club services? I have been on the phone for 2 hours been put on hold for 12 times transferred 9 hung up on 3 times and still can't get no one to help.

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$500 Visa Gift Card

I was offered a $500 Visa Gift Card for signing up for business internet. It was installed on July 3. And gift card has still not arrived. Have spoken to three different representatives who ensured me it has been sent. The last phone call took place last week and I was told "card has been mailed."

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Business landline contract

Has anyone else had problems with getting outrageously high bill after told your contract ran out

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Static IP for Home Office

I am setting up a new home office and am need of static IPs for multiple development machines. I would like to add a small block to my plan for this purpose. Where is the proper channel to go to add this to my internet package?

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Very Old Telephone Records

To Whom it May Concern:   I am seeking telephone records from an old telephone number when AT&T was Pacific Bell.  Does the accounting and billing department keep records on Microfilm?  This would be for 1996.     Thank you.   Karen [edited for privacy-please do not post personal or unique informati

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FCO stating my business address on my document does not match the address on the account

I had received an email from the FCO stating the business address on my document does not match the address on the account, when in fact it does. I have compared my invoice document and the occupancy report and the addresses are the same. Can someone assist me with this matter. Thank You

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FCO stating my business address on my document does not match the address on the account

I had received an email from the FCO stating the business address on my document does not match the address on the account, when in fact it does. I have compared my invoice document and the occupancy report and the addresses are the same. Can someone assist me with this matter. Thank You

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Wifi sites

How can I view the sites visited using my WiFi?

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Change Caller ID on Business Lines to User Name

Hi, I would like to change the Caller ID on my lines from the company name to the user's name. My first call to 611 ended with me getting disconnected from the overseas call center before we could accomplish this. I see others have received help here with this in the past. Can someone please help

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Need to move Demarc at new location

Hello, my church has AT&T Business internet service at our current location. We are moving to a new building. The AT&T demarc box in the new building is located on an inside wall that will be demolished during our renovation. So we need to have the demarc box moved. We will not be ordering servi

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First Net and AT&T Reps are CROOKS

I am experiencing the SAME issue. I went to an AT&T store in the mall to purchase a charger. A representative asked me if I would like to lower my monthly bill by joining First Net. He takes my information and says my jobs fits the "category" for first responder....so I was approved (I thought)

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FirstNet®

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FirstNet Devices

FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories

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FirstNet®

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Installing service in new construction subdivision

I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact. 

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Utility Signatures

I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?

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Accepted Solution

ATT PHONE AUCTION

Hello, im trying to register in the att suplier website in order to gain access in the att auctions of phones. can somebody assist me?

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Business

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Accepted Solution

Looking to confirm an order placed on ATT.com actually went through.

Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o

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Business

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Accepted Solution

Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

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Business

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Online Account Access

New customer and I cannot get a account setup online. It is asking me for a FAN PIN and says to call 611 if I need assistance with it. After waiting on hold for 30 minutes the rep says it would be more convenient to visit a store to get the FAN PIN updated. More convenient for the rep since she did

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Business

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Official Solution

Access the Blocked Content Over Time report in AccessMyLAN

I'm interested in how much content was blocked last month via our AccessMyLAN account. Does anyone know where I need to go in the system to see that information?

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Business

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Official Solution

Search for messages from a specific phone number in AT&T Message Archiving

I need to put together a report on one of my business contacts. As part of that, I need to provide information on the user's messages. Does anyone know if I can look up their history using their phone number in AT&T Message Archiving?

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Business

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