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Business Features & Services

Business Features & Services

Discuss features, rate plans, messaging, e-mail setup and more.

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Very Old Telephone Records

To Whom it May Concern:   I am seeking telephone records from an old telephone number when AT&T was Pacific Bell.  Does the accounting and billing department keep records on Microfilm?  This would be for 1996.     Thank you.   Karen [edited for privacy-please do not post personal or unique informati

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How do we remove the "Spam" label for our business numbers?

We are contacting our members and they will not answer the phone or cancel their membership because our business telephone numbers are displayed as "Spam." How do we remove that label?

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Will Serve Letter

Hi, I need to speak to an engineer for a will serve letter in Alamo, TX.

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AT&T Right of Way and Easements

I am an associate engineer with a local government municipality. AT&T has an easement through a City-owned parcel of land. There is an abandoned building in the location that is shown on our record plat 11-43 recorded with the State of Maryland. The City is interested in opening a dialogue ab

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setting ringtones on a htc inspire

My htc inspire will only play the default ringtone. it will not play the tones that i have set in my contacts. when people call it only plays the default. it will not play the tone i have set for them. why is this??

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Business Account Number Locked

Hi All, I have a friend who had a business account with his partner. They dissolved the company and his partner cancelled the account. Is there any way to get his original number back that he has had for many yeara? Thanks in advance. Ron

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E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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46

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Website malware blocked

Hello, a website of a customer of us (perfectly clean eCommerce website) is getting the infamous "Malware page blocked for your protection" screen shown for quite some AT&T users, which obviously isn't ideal. No idea why that website would be blocked, but unfortunately there doesn't seem to be a

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Business Account VS Personal Account

I recently visited an AT&T store, due to my phone crashing, the sales rep asked if I would like to trade my personal account to a business account because I am a small business owner with employees who are self contracted. I told her I would think about it and discuss again at a later date. Can anyo

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School discount

I’m a teacher for KinderCare (Knowledge Universe Education LLC). We don’t have individual email addresses but I have had a discount set up for awhile because of them. The discount disappeared awhile ago and I’m wondering how to reinstate it without a work email.

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Will Serve Letter

Hi, I need to speak to an engineer for a will serve letter in Alamo, TX.

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16

0

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Website malware blocked

Hello, a website of a customer of us (perfectly clean eCommerce website) is getting the infamous "Malware page blocked for your protection" screen shown for quite some AT&T users, which obviously isn't ideal. No idea why that website would be blocked, but unfortunately there doesn't seem to be a

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6

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FCO stating my business address on my document does not match the address on the account

I had received an email from the FCO stating the business address on my document does not match the address on the account, when in fact it does. I have compared my invoice document and the occupancy report and the addresses are the same. Can someone assist me with this matter. Thank You

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Change Caller ID on Business Lines to User Name

Hi, I would like to change the Caller ID on my lines from the company name to the user's name. My first call to 611 ended with me getting disconnected from the overseas call center before we could accomplish this. I see others have received help here with this in the past. Can someone please help

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International Travel and Plans

International Travel and Plans Enjoy the most global coverage of any U.S. wireless provider.* Make calls on 7 continents in more than 200 countries and on over 275 cruise ships. Access your wireless data using your smartphone, tablet, and other devices in more than 200 countries, with 4G LTE ser

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E-mails being rejected by AT&T

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

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46

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Business Outgoing Caller ID

I have a business wireless account, and currently the outgoing caller ID for all callers defaults to the business name (even though I’ve updated each individual line through the online portal). I need the outgoing caller ID to be the name of each individual user, NOT the business name. How can I mak

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Can't Find Billing Widget

I (and another admin of our account) have collectively spent about 4 hours on the site, we've talked to numerous on-line reps and can't see our bill so we cannot pay it. Any help would be appreciated. I hate to have to attend a training class just to pay our stupid bill.

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110

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How to remove a "feature"

I'm trying to remove the feature "BUSGLOBAL TRVLR" from two phone lines, but the instructions keep sending me in a circle. How/where can I remove these unneeded features???

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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