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Employee

Employee

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165 Messages

Tuesday, May 2nd, 2017 12:58 PM

Welcome to the Construction & Engineering Assistance board!

Welcome to the Construction & Engineering Assistance board!

 

In this board, you will find information and assistance about starting a new construction project, getting a "Will Serve" letter and easement questions.

 




Remember to always mark items that you find useful as "Accepted Solutions". This will help other users find this information too!!

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Employee

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165 Messages

7 years ago

Feel free to create a post requesting for assistance. One of our AT&T moderators will reach out to further assist. Have your construction address and contact information at the ready to expedite your request.

 

Please remember that the Business Forum is a public forum and personal information should only be sent via Private Message.

 

You should not include any personal information in your post.

Contributor

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1 Message

7 years ago

NEEDING TO SPEAK WITH SOMEONE IN REGARDS TO CONSTRUCTION OF A MULTI-FAMILY COMPLEX. NO ONE ON THE 1-800 NUMBERS KNOWS WHO I NEED TO SPEAK WITH ABOUT GETTING SOMEONE ON-SITE DURING CONSTRUCTION. HOW DO I GO ABOUT GETTING A HOLD OF THE RIGHT DEPARTMENT/INDIVIDUAL?

Administrator

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26.2K Messages

7 years ago

Hello @cmills0816,


Thank you for your recent posting. We appreciate your participation within the Business Community. We're happy to help you. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://forums.att.com/t5/notes/composepage/note-to-user-id/3757732


And include the following details:
Your full Name:

Business Name:

Construction address:
Preferred Contact #:
Email address:
Description of what you're needing from our engineer team:

Thank you,

Laura G.
Social Media Manager

Contributor

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2 Messages

7 years ago

Please contact me about a new subdivision off Cooks Bridge Road in Aiken, SC  29805. We have 40 high end equestrian lots and your service is at the front on the development. I need service

Contributor

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2 Messages

7 years ago

Please contact me about service to a 40 lot  high end equestrian subdivision in Aiken SC off of Cooks Bridge Road where new fiber optic cable has just been installed 

Administrator

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26.2K Messages

7 years ago

Hello @KarlAM


Thank you for reaching out on our Business Community.  I will be happy to get you some help.  Please private message me by clicking here the following information, so I can further assist you.


Contact Name:

Contact Number:

Contact Email:

Address to the lot:


Thank you.

Chris

Social Media Manager

Contributor

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2 Messages

7 years ago

Hello,

 

I have a potential project in Palo Alto, California and I would like to request utility maps of areas where AT&T may have existing lines to avoid any potential conflicts.

Contributor

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2 Messages

7 years ago

ATT installed Fiber in the Plantation Estates neighborhood in Marrero, LA. I'm have an issue with the restoration. How can I get help?

Contributor

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2 Messages

7 years ago

ART recently installed fiber optic cables in the Plantation Estates neighboorhood in Marrero, LA. I am not satisfied with the restoration and need a contact number.

 

Thanks

Administrator

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26.2K Messages

7 years ago

Hello @diamond43,

I'm sorry to read about the issues with the Fiber Installation in the area. You can contact our Repair Center directly at 800-247-2020 opt 3 or send me details via private message by clicking here and I'll be more than happy to help get things back on track. Be sure to include the following information:

Contact Name:
Contact #:

email:

Address in area for refernce: 


Alexis

AT&T Social media Manager

Contributor

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1 Message

6 years ago

Hello, I am a homeowner in the 77053 area code and I am reaching out to inquire about current underground cable installation taking place in the area by subcontractors, I assume, with AT&T logo on the side of their vehicle. I would like to know what polices are in place for employees/subcontractors to inform homeowners that they will be conducting work and causing damage to the property to install this cable on a particular day. Secondly, was their any intent to communicate to homeowners in the area that AT&T will be conducting installation of underground cable and that reps will be in the area during a certain time period. Also, how does AT&T plan to remedy any damages and inconveniences caused by employees/subcontractors during installation of the underground cable. My concern is no notice was given to homeowners in the area. Thank you for time.

Administrator

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26.2K Messages

6 years ago

Hello @Dselman,


Thank you for your recent posting.  We appreciate your participation within the Business Community.  I would be happy to help.  In order for me to research your issue, I will need to verify some information.  Please send me a private message by clicking here: http://soc.att.com/2GEiTWt

And include the following details:                                                                                           

·         Full Name:

·         Address:

·         Phone number associated with the account:

·         Preferred Contact #:

·         Email address:


Thank you,

Nancy

AT&T Social Media Manager


Facebook:

Contributor

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2 Messages

6 years ago

 Hi,

 

We are building a new home that currently has overhead phone line service and we need to have it moved underground. Who do I contact to get an engineer out to the project to start the process of moving the line underground?

 

 

Thank you,

Kimberley

Neilson Construction, Inc

 

 

 

Administrator

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26.2K Messages

6 years ago

Hello @neilsconst,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'll be more than happy to take a look at this for you and be of some help for your request. Please send me a private message by clicking here (https://soc.att.com/2rdHsAG) and be sure to include the following details so I can help:

 

 

  • Contact Name:
  • Callback Number:
  • E-mail:
  • Address:

 

 

Thank you,

Lisa

Social Media Manager

 

Contributor

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2 Messages

6 years ago

Hello,

Our subdivision is in process of turning our road over to the NC DOT for maintenance, and

they require letters of existing encroachment sent from AT&T to NCDOT. Who do I contact within

AT&T to request this?

Thanks in advance for your time.

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