Transfer Billing
Want to give someone billing responsibility for your wireless, internet, TV, or home phone service? We can help.
Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
Construction & Engineering Assistance
Request a local engineer for new construction or a "Will Serve" letter.
4.1K
2023-In-The-Spotlight
(0)
No conversations found!
(2227)
AT&T REAL ESTATE
Hi, I am trying to speak to someone that can help me with granting a small easement on some AT&T owned property in Berks County PA. I need to set a small telecommunications cabinet next to a utility pole and the utility pole is on property owned by AT&T.
Question
4
2
0
Need contact for ATT in Birmingham, AL
I'm working on a project in Bessemer and Birmingham AL and need the contact for the engineer.
Question
5
2
0
Utility Map Request
Western Municipal Water District (WMWD) is proposing to construct two new interconnections along Jefferson Avenue between Guava Street and Elm Street in the City of Murrieta. For this project we would like to incorporate any facilities AT&T may have in or around the project area into the design
Question
6
2
0
Phoenix, AZ / Laveen, AZ - New Construction Will Serve Letter
Good Afternoon, I have a site in Phoenix, AZ & Laveen, AZ that are needing will serve letters to confirm telephone and internet.
Question
3
7
0
Construction \ Engineering Contact for Boerne, Texas (San Antonio) Project
Team, I live in a large planned community with only one ISP carrier (fiber). The developer is willing to talk to ATT engineering department but he needs a contact name and number for that. This neighborhood has 100’s of homes and ATT fiber is right down the road can you help?
Question
6
2
0
12847 El Camino Real, San Diego, CA 92130
Hello AT&T, My name is Hudson Brooks and I representing a restaurant looking at developing a project at the following address: 12847 El Camino Real, San Diego, CA 92130 Can I speak to a representative engineer that services the site to answer the following questions? -Can you provide us with a
Question
4
1
0
Installing service in new construction subdivision
I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact.
Question
6
0
0
Utility Signatures
I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?
Question
6
0
0
Old Pacific Telephone Easement - Need Clarification
I am working on a project in Yucca Valley, CA and have an old Pacific Telephone and Telegraph Company easement from 1930 that runs through the property. I need to get a quit-claim started, or if active, a letter stating we can build in the easement. If this parcel is abandonded, that would also suff
Question
4
2
0
Popular topics
Expand all
We make it easy to learn how to manage your AT&T Wireline and Wireless Accounts with free instructor-led, virtual training sessions.
Want to give someone billing responsibility for your wireless, internet, TV, or home phone service? We can help.
Need to report an unauthorized AT&T account or an account change?
Be the first to reply
(1890)
First Net and AT&T Reps are CROOKS
I am experiencing the SAME issue. I went to an AT&T store in the mall to purchase a charger. A representative asked me if I would like to lower my monthly bill by joining First Net. He takes my information and says my jobs fits the "category" for first responder....so I was approved (I thought)
Question
•
FirstNet®
2
0
0
FirstNet Devices
FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories
Question
•
FirstNet®
67
0
0
Unlimited Your Way plans not showing up on Premier
Hello - I am having an issue with the Premier website not showing any of the latest Unlimited Your Way business plans. These plans do not show up when trying to change plans or activate new plans. I called customer care twice and they were able to change my lines to the latest unlimited plans. Howev
Question
•
Business
2
0
0
Installing service in new construction subdivision
I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact.
Question
6
0
0
Utility Signatures
I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?
Question
6
0
0
Trending Accepted Solutions
(1576)
Accepted Solution
Looking to confirm an order placed on ATT.com actually went through.
Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o
Question
•
Business
8
5
0
Accepted Solution
Emails blocked and abuse_rbl@abuse-att.net unresponsive
We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business
Question
•
Business
1.1K
70
0
Accepted Solution
Online Account Access
New customer and I cannot get a account setup online. It is asking me for a FAN PIN and says to call 611 if I need assistance with it. After waiting on hold for 30 minutes the rep says it would be more convenient to visit a store to get the FAN PIN updated. More convenient for the rep since she did
Question
•
Business
7
2
0
Official Solution
Access the Blocked Content Over Time report in AccessMyLAN
I'm interested in how much content was blocked last month via our AccessMyLAN account. Does anyone know where I need to go in the system to see that information?
Question
•
Business
2
1
0
Official Solution
Search for messages from a specific phone number in AT&T Message Archiving
I need to put together a report on one of my business contacts. As part of that, I need to provide information on the user's messages. Does anyone know if I can look up their history using their phone number in AT&T Message Archiving?
Question
•
Business
4
1
0
Frequently Asked Questions
Expand all
Feel free to create a post requesting assistance or Ask a question. One of our AT&T moderators will reach out to further assist. Have your construction address and contact information at the ready to expedite your request. Please remember that the Business Forum is a public forum and personal information should only be sent via Direct Message. You should not include any personal information in your post.
You can learn more about our current and latest Wireless Business Plans by visiting at https://www.business.att.com/categories/mobile-rate-plans.html
Bring your own device (BYOD) means you bring your own unlocked, compatible device to AT&T. Even if you didn’t buy your device from AT&T, you can activate your phone on a new AT&T plan. Visit us here to learn more https://www.business.att.com/products/bring-your-own-device-byod.html
Our business fiber internet provides the speed, security, and reliability you need to collaborate effectively across various business locations. Learn more at https://www.business.att.com/products/business-fiber-internet.html
You can get support information and requirements by visiting us at https://www.business.att.com/support/supportcenter.html?subtopic#topic_attglobalnetworkcli0
You can also view support contact numbers in our Business Forum post: https://bizcommunity.att.com/conversations/agnc-support/agnc-support-contacts/5df028f8bad5f2f606c5408c
Not finding what you're looking for?
© 2023 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T intellectual property and/or AT&T affiliated companies. All other marks are the property of their respective owners.