Contributor
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1 Message
Line run o a new building
I have been trying for three weeks to get an AT&T line run to a new commercial office building. I have called the installation line several times and they always say no problem-service is available, however, when they show up they cannot install because AT&T has not run a line TO the building (there is nothing in the box). They always say I need construction & engineering but they do not have a number and no number is listed. How in the world do you get service to a new building (there is currently service less than 20' away at another building)?
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ATTBusinessCare
Community Support
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3.1K Messages
8 years ago
Hello @aghodor
Thank you for your recent posting. We appreciate your participation within the Business Community. I will be more than happy to assist you! In order for me to research your issue, I will need to verify some information. Please send me a private message by clicking here: https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576
And include the following details:
Full Name and Name on Business Account:
Wireless # (if applicable):
Preferred Contact #:
Preferred time to be contacted (including time zone)
Email address:
Full address of where installation is needed:
Thank you,
Angela
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