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Employee

Employee

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3.5K Messages

Friday, May 12th, 2017 2:29 PM

Sort pdvConnect from AT&T Messages by user

I’m looking to save some important messages. Is there a way to see all the messages from a user in pdvConnect?

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

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Official Solution

Employee

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3.5K Messages

7 years ago

Yes, the pdvConnect from AT&T messages can be sorted by many attributes including users. To do so, you will need to access the messages list by clicking on the Command Center tab at the top left of the home screen. You can then click on Communications Console, and use the filters above the messages list. See our tutorial “Sort messages by user in the pdvConnect Communications Console” for more information. You can also visit asecare.att.com to see more “How To” tutorials and videos.

 

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