Help with Static/Public IP Address over LTE service??

Hello ilans1,

I would glad to assist. I have gathered the information you provided during registration and will have someone reach out to you soon.

I have spent weeks trying to get a static IP with AT&T and taken it to the point of being comical.  I have had 0 luck getting a static IP from ATT.  I have had real good luck with VZW and dare i say it; sprint.  Both are johnny on the spot with the ip and usually a 20 minute phone call.  Good Luck with your USB card

ilans1 - Were you ever able to obtain a static IP address?  If so, can you please provide any advice/suggestions?  Thanks!  I'm not having any luck whatsoever...

I'm going through the same thing, no one knows what a public IP address is and they keep redirecting me.  I need somone to please help me out before i am forced to go to Verizon.

Tony

tgarcia916,

Sorry you have not received any information for your concerns. I will be glad to look into this for you and get you some assistance for the IP address. I have sent off some requested information to your email address. Please complete this in detail and send it back so we can help.

Thank you 

Lisa 

I'm having the same problems with AT&T support not even knowing what an IP is.  Can you have someone contact me also, please?

Sawbonz,

I will be glad to help with you IP concerns. I will be glad to help you with your IP concerns. Please send me a private message by Clicking Here http://bizcommunity.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/103392 and include the following information so we may assist?

Please include the following information.
Full Name:
Preferred Contact #:
Preferred Time to be contacted (include time zone):

Thank you,

Lisa

I also need a public or static IP address.  I have a Aircard USB modem on my account and need to access it remotely.  The private IP is causing me some problems..  

Hi mingomtman,

I would like to help with your static IP address. Please send me a private message by clicking the link below. Also include:

Full Name:
AT&T Account Number:
Name on Account:
Preferred Contact Number:
Email:
What type of service (Uverse, DSL, Landline, Wireless):
Description of Issues:

http://bizcommunity.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/103558

Thank you,

Muriel

Hi STKMemphis,

I would like to look into this for you. Please send me a private message by clicking the link below. Please provide me the following information.

Full Name:
AT&T Account Number:
Name on Account:
Preferred Contact Number:
Email:

http://bizcommunity.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/103558

Thank you,

Muriel

Hello, 

I have had similar issues from others on this thread. Do you know if anything was resolved? I would like to be contacted as well in order to help solve this as well.

thanks,

Justin

Hello @Senres

Thank you for reaching out on our Business Community. I will be glad to help with any IP issue.

Please send me a private message by click here https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/3512576

Please include the following information.

Full Name:

Preferred Contact #:

Preferred Time to be contacted (include time zone):

Email Address:

Account #:

IP with the issue:

Thank you,

Lisa AT&T Social Media Manager

 I have been trying to do the same thing but was told this is not possible. Reading all these responses it sounds like it is. Can someone please contact me about setting this up?

Thank you in advance for your assistance, it is greatly appreciated!

I need help too.  Can you help?