General Device Support

General Device Support

Get support for all of your AT&T Business equipment.

1.7K

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Business Landline used for Faxing

Our Fax landline has been down since yesterday - confirmed by California Highway Patrol trying to send our business a fax. And the AT&T support Marty. I called 1-800-750-2355 (10:45 November 16, 2021) and ended up talking with Marty who said the EARLIEST support can get to us is DECEMBER 10,

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23

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Fiber Business Phone Lines not working and roll over -Cant access our online account either.

Fiber Business Phone Lines not working and roll over -Cant access our Smart Home Manager account

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14

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Business internet

I need to speak to a supervisor about an issue related to business internet. I do not need to speak to a sales person but rather a supervisor or someone who can address my questions and concerns

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53

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Old Easement from pac bell

There is an old easement on a property that was with with pacific bell. who do we contact to see if its active or can be removed?

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62

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New Construction Underground Conduit Size

We have a new commercial construction project located in Nashville (37221). Our plans have discrepancies in the underground conduit from the overhead service pole to the entry/termination into the building. Does AT&T require a 4" conduit or a 2" conduit? Thank you.

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15

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Relocation of Telephone Pole

I have a commercial project in Austin, TX that will require the relocation of an AT&T telephone pole. Who would I contact to put this into action?

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56

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Firstnet internet mobile hotspot not working

AT&T provided touchpad (mobile hotspot) will connect to internet, but will not always locate nearby wifi devices. Other times (mostly) the hotspot will connect to devices and the device will say "connected but no internet." Everything worked fine for a couple months prior. All devices have been re

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695

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Trade in device

I recently switched to at&t and I am trading in 2 phones. I received the 2 return envelopes, does it matter which phone goes in which envelope?

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91

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I have to have wifi turned on to run google play store and some game apps

For a few weeks now I have had to wifi turned on and connected to connect to google play store and some game apps

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2.4K

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Will Serve Letter

I need to request a phone line Will Serve Letter for a property in Blendon Township, Franklin County, Ohio. Also if possible I would like to know where I can request these letters or how to find the engineers for the areas I need.

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23

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