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Easement Release Fence

I’m located in south Florida. I have been trying to locate the department that signs release easement forms.  I’m replacing an old existing wood fence with a new one.  The email address that had been provided by the county is not responding back with my request.

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Letter of No Objection / Encroachment Agreement - Pipeline Crossing - Joshua, Texas

We have a Proposed Sanitary Sewer Force Main that will cross beneath underground AT&T Telecom Cables at multiple locations. Is there an AT&T representative that would be able to provide confirmation that the separation between our proposed pipe and the AT&T lines are suitable? We would a

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Entering EID in Premier

Hi, I'm trying to add information for a Google watch upgrade in Premier Business portal. The system accepts the IMEI but won't accept the EID although the dropdown clearly indicates it's possible to use the EID.   Suggestions? 

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Avaya Analog phone system vs fibre optics

An AT&T person keeps calling our business to get our phones changed to fiber optics.we have an Avaya phone system. He states that if we do not upgrade to fibre optics from analog our phones will no longer work. Also our phone bill with internet will for up 170.00 a month over what we are no payi

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tickets closed without resolution for over a year- HELP!

About 6 months ago I requested help here and am reposting since the issue is still not resolved (see background below). The last direction I received here 3 months ago was to contact the local representative Robert Williamson at rw1345@att.com regarding the new ticket #100681354 that had b

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Ports 139 and 445 are blocked

Ports 139 and 445 are blocked. I really need these ports unblocked for daily work from home operations.We have an internal firewall so this block is unnecessary.

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AT&T customers can’t call my phone number

I’ve started a new business using a voip provider (Nextiva) and all other carriers (Verizon, Comcast, T-Mobile, etc) can call the phone number except AT&T customers.  When an AT&T customer calls me it says it is not a working number.  Nextiva believes it to be a least cost routing issue with AT&T bu

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Request Removal of old, disintegrating telephone pole, maybe belonged originally to Bell South

Hello,There is a old, long-unused telephone pole in our backyard that was there when we bought our house in 2008. The previous owners told us they tried to get AT&T to remove it with no success. The pole is now disintegrating and I am afraid a piece of it will fall on our dog, or on someone in the a

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ATT is Blocking my A2P 10DLC Verified Text Number...

Hello, Why is ATT blocking messages from our application to our internal registered users? These users have given us consent to receive messages. We DO NOT send sms to non users. Kindly advise. We use Twilio to send these SMS.

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Easement release

I am looking for a contact within the AT&T right-of-way department that can help determine if a 1960 Pac Bell Telephone Company easement affecting a property in San Diego County, Ca can be released.

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ATT PHONE AUCTION

Hello, im trying to register in the att suplier website in order to gain access in the att auctions of phones. can somebody assist me?

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Land Agent Near Sacramento, CA

I work for the County of El Dorado and am responsible for the processing of Abandonment of Easement application. As part of the process, the applicants must obtain approval letters from utility providers.  AT&T is one of those providers.  The contact information we have on file is no

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MPOE Relocation

Who do I contact to relocate mpoe in office building?  I have tried calling AT&T customer service the last few months, and have been transferred all over, then they finally gave us a cabling engineer, and he reached out once and then disappeared, and his cell phone is disconnected. Really

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AT&T new construction services

Hi, I need someone from my local AT&T OSP Design services to contact me. The previous designer that was referred never returns my calls or answers e-mails.  I need someone else to speak with because our construction project is almost finished.  Can an AT&T employee help with th

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Faxes longer than 2 to 3 pages do not come through

I was forced to change  to voip from pods because of th 100% increase in monthly payments from one year to the next. Now to the problem, my fax worked fine for about a year on the new voip lines. On March 15, fax longer than 1 or 2 pages stopped coming in. The fax takes the call start receivin

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Rooftop AT&T Equipment

We have a demolition project in Manhattan and need to remove the AT&T equipment on the roof. Who can i contact to schedule a service?

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ATT PHONE AUCTION

Hello, im trying to register in the att suplier website in order to gain access in the att auctions of phones. can somebody assist me?

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Relocate OH ATT lines in Crest Hill, IL, for new Contruction Ticket # PL3QF154

I called in and started a ticket number last month to relocate OH lines in the ROW. I was assigned a ticket number PL3QF154, but I do not have a contact.  These lines are holing up construction.  Who can I call? Bob

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Where can I find free training?

Where can I find free training about circuits?

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Utility Coordination Letter Dallas

I need to send an Utility Coordination Letter for a proposed project in Dallas, TX. How can I get the email contact for the person responsible to review and address the letter?

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