Skip to main content
AT&T Business Forums
Announcements
New and existing customers can order new phones online via AT&T Premier or myAT&T. Check our latest smartphone offers here.

Contributor

 • 

1 Message

Sun, Jun 8, 2014 5:04 PM

Paperless billing sign-up reward

I signed up for paperless billing when I was offered a $50 restaurant.com gift card.  I was told I had to complete 3 full months of paperless billing so I have waited patiently.  I just received information about a $10 gift card as a reward for my going paperless.  What happened to the $50 reward from Restaurants.com?

Responses

lgage1

Employee

 • 

296 Messages

6 years ago

Hi steveamerica,

 

 I would be happy to help. I have sent you an email with information. Please respond with the requested information so I can further assist.

 

Thank you

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

6 years ago

Sometimes I get frustrated by the broken promises of AT&T and a number of other companies.  It seems sometimes to be the bait and switch practiced by stores especially on Black Friday.

Alexis

Employee

 • 

498 Messages

6 years ago

Hi Marricat,

 

Sorry to hear you feel this way; allow us to turn this around. What exactly is going on? We have sent you an email requesting more information. I would like to help.

 

Once we have the details, we will investigate and follow up with you.

 

Talk to you soon,

 

Alexis

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

1 Message

6 years ago

With the email promotion from AT&T to sign up for Autopay for $50.00 restaurant.com gift card.

I received information via email for $25.00 gift card as reward for going to Autopay.

I've called 800-331-0500 and chat online with no solution.

1. Online rep could not be able  to help and provide restaurant.com which didn't work due to this is AT&T promotion not restaurant.com

2. Call 800-331-0500 they couldn't help and refer me to local store AT&T location which the store they cannot help me and point me back to 800 number.

 

Can you be able to help as you've stated in this subject.

 

Thank you

Alexis

Employee

 • 

498 Messages

6 years ago

Hi lechoung2000,

Let me help get things back on track. I've sent you an email to get further details so that I can assist. Once you respond, I can take a look and follow up with you.

Thank you and talk with you soon,

Alexis

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

6 years ago

I also have the same issue. I got the paperless billing sign up offer for $50 and I signed up. I just received an email stating that I received a gift card for going to paperless billing for $25.

 

 

Contributor

 • 

2 Messages

6 years ago

Sorry, not paperless billing. I meant switching to automatic recurring payments.
lgage1

Employee

 • 

296 Messages

6 years ago

Hi mdscott2,

 

I would be happy to help. I have sent you an email requesting more information. Please respond with the requested information so I can further assist.

 

Thank you

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Contributor

 • 

2 Messages

6 years ago

I have received the same offer for a $50 restaurant.com gift card to how paperless. It has been 7 months & 3 long exhausting phone calls to AT&T without any help. I have emailed restaurant.com & still waiting to hear back from them. I am disappointed in this fraud of an offer & horrible customer service. No one could give me a direct answer to my question about this offer, I was just transferred around to different departments. I expect better from a company like AT& T
I have waited patiently and tried calling to resolve this issue but no one has been of any assistance.
Guess this was just a scam like everyone else is posting.

Contributor

 • 

2 Messages

6 years ago

Hello
Did you ever receive your $50 restaurant.com gift card? I'm curious as I had the same issue.
Diane
techmod

Former Employee

 • 

576 Messages

6 years ago

Hi Dbrne,

 

I will be happy to look into this for you.  I have sent you an email to the address you provided during registration.  Please respond with the requested information so that I can further assist.

Tutor

 • 

7 Messages

6 years ago

If they ever get me my login information, I too told them the paperless billing would be great, due to inheriting my father's company that is 2400 miles from me, I will be back and forth for awhile...

Contributor

 • 

1 Message

6 years ago

Still waiting for the $50 gift card we've signed up paperless billing  and paying online for 4 months now .. when we will receive it?

Muriel1

Former Employee

 • 

288 Messages

6 years ago

Hello billyflorsmy…,

 

I have emailed you a request for additional information. Please respond for additional assistance.

 

 

Thank you

 

 

Contributor

 • 

1 Message

6 years ago

I have been a loyal AT&T customer for 16yrs and I am not happy that I was unable to get my $50 gift card as promised for signing up for paperless billing. And that promise is 5months old to date. A very unhappy AT&T customer right now!!!

Get started...

Ask a new question