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5 Messages
Monday, September 10th, 2018 4:59 PM
Unauthorized Hard Credit Inquiry on Credit Report
I had an Unauthorized Credit Inquiry reported to me today by a watchdog.
Please explain why this was occurred and how to have it removed.
Credit Bureau:
Equifax
Activity Type:
Inquiry
Activity Date:
09/07/2018
Alert Date:
09/08/2018
Business Name & Address:
AT&T SERVICES, INC.-MT 17330 PRESTON RD SUITE 100A DALLAS, TX, 75252
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4 years ago
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ATTBusinessForums
Administrator
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26.2K Messages
6 years ago
Thank you for visiting us on the Business Forum. Please review the below thread for further assistance with credit inquiries:
Questions about Unrecognized Credit Checks and Inquiries
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justanothermike
Tutor
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5 Messages
5 years ago
You responded with
'Re: Unauthorized Hard Credit Inquiry on Credit Report
Thank you for visiting us on the Business Forum. Please review the below thread for further assistance with credit inquiries:
Questions about Unrecognized Credit Checks and Inquiries"
Which had this statement
"You can contact any of the three major credit bureaus to dispute an AT&T credit check. Once reported, they can work with us to investigate the matter."
The referenced unauthorized credit check was with Equifax. I contacted Equifax and they stated they received the dispute and that I needed to reach out to you and instruct AT&T to reach out to Equifax to have this Unauthorized Credit Inquiry by AT&T removed from my Equifax credit report.
Please contact Equifax ASAP and have this Unauthorized Credit Inquiry made by AT&T removed from my Equifax Credit Report.
Thanks,
Mike
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Cocoalilly
Teacher
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12 Messages
5 years ago
I had the same problem. I found a hard inquiry on my Equifax from ATT with the same address in 12/02\2018. This is definitely fraudulent.
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ATTBusinessForums
Administrator
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26.2K Messages
5 years ago
Thank you for visiting us on the Business Forum. Please review the below thread for further assistance with credit inquiries:
Questions about Unrecognized Credit Checks and Inquiries
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creditwise
Tutor
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12 Messages
5 years ago
On December 14 there was a hard pull allegedly from ATT Dallas Texas which was unauthorized. Still trying to get Equifax to really look into this and INVESTIGATE. TOO BAD I HAD TO DO ALL THE WORK AND IT IS STILL NOT RESOLVED. HOURS AND HOURS AND HOURS AND PHONE CALLS. COME ON EQUIFAX DO SOMETHING FOR THE BOO BOO
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justanothermike
Tutor
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5 Messages
5 years ago
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Cocoalilly
Teacher
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12 Messages
5 years ago
I'm extremely upset. While checking my credit report I discovered a hard inquiry through Equifax that I did not authorize or ever request. I logged a dispute not once, but twice with no avail. Both times the dispute was just closed without resolving the issue. The hard inquiry wad through AT&T which again I did noy authorize or EVER request. The address for the inquiry provided to me from Equifax 17330 Preston Road, Dallas TX, 75252. I went to this address and unfortunately the location was closed due to it being a Saturday. I have a major suspicion that they are using an office from this building for fraud and to establish fraudulent services. I will make another attempt to make contact by visiting the location during a weekday. I will also be reporting this to the media and NBC because from my research I'm not the only who's been attacked or affected by this fraud.
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Kfitz17
Tutor
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1 Message
5 years ago
Same thing happened to me. I have been on phone for hours several days. I have contacted AT&T and Equifax. Both places keep giving me the run around. I have contacted local news station and I have an interview tomorrow. This scam will go on no longer without consequence.
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ATTBusinessForums
Administrator
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26.2K Messages
5 years ago
Hello @Kfitz17,
Thank you for visiting us on the Business Forum. Please review the below thread for further assistance with credit inquiries:
https://soc.att.com/2QISNCV
Thank you,
Lisa
Social Media Manager
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justanothermike
Tutor
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5 Messages
5 years ago
Sounds great, maybe you can get them to stop deflecting and actually do something about these Unauthorized Hard Credit Checks made by AT&T.
Let us know if they run a story or need any further input. I'll be happy to speak with them about AT&T's callous indifference.
Mike
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Mmnroe82
Contributor
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1 Message
5 years ago
@Kfitz17 Any update? I got hit myself on Saturday.
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jspg55
Teacher
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11 Messages
5 years ago
The same thing has happened to me, twice, last year and again this year and I dont have an ATT account, but I did use Turbo Tax, by Intuit, and I believe this is what did it. Do you use any Intuit product, like Turbo Tax or Quick Books, etc. ?
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justanothermike
Tutor
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5 Messages
5 years ago
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creditwise
Tutor
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12 Messages
5 years ago
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ashbha
Contributor
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1 Message
5 years ago
Same thing happened to me on 2/11/19. I called and put in request with Equifax. They said they can't do anything. Called AT&T (877.844.5584) and they said a letter was being sent on my behalf to Equifax requesting the inquiry be removed.
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