Phone 3 to Construction Engineering Department

tmorgan1980,

We will be glad to get you to help get you the correct help for your concerns. We have sent off an email with some requested information. Can you please complete this and send it back.

Thank you 

Hi UH60chiver,

Let me take a look into this for you. I've sent you an email to get us started, I'll stand by for your response so we can research this for you. Talk with you soon,

Alexis

Hello,

I live in Billings, Montana and have a construction project going on.  I need to talk to someone about figuring out if the existing lines are AT&T so we don't cut them in the process an interrupt any service.  Also need to talk about installing new lines under ground.

Thanks,

Trenton Parks

Hi trentonparks,

I would be happy to help. I have sent you an email requesting more information. Please respond with the requested information so I can further assist.

Thank you

 I am looking for a contact number for the AT&T Construction/ Engineering Department. We have been trying to get a service connection for a new construction project in Lithia Springs, GA for the last couple of weeks with no success.

Hi jrbaggett30,

I will be happy to assist you. Please respond to the email requesting additional information.

Thank you.

Alexis,

I am trying to figure out who to contact for an AT&T Will-Serve letter for a new commercial development in Mesquite, Texas. Can you advise me on who to call?

Thank you

Hi nimaxwel,

Thank you for responding to my email. I will update you via email as soon as and update becomes available.

Hey Guys,

I just want you to let you know that after this post, AT&T Secretary of Presidency contact me and everithing end up working perfect.

I have Internet service working ( 2 month after this Post )

I just want to extend my congratulation to Miss Morris from the office of the president of ATT

Thanks 

Ryan Carvajal

racidjca,

We are glad your issues are resolved. We will pass along the kudos to Miss Morris manger. We want to thank you for your business.

I'm hoping someone can help me.  Four years ago, we built a small guest  house on our property in Jennings, LA, which we have mainly used for weekends and holidays until now.  For internet, we've used our cellphones as mobile hot spots.  However, we will soon move into the small house on a full-time basis while building another larger home on the property and will need reliable high speed internet.  When I attempt to get help talking with AT&T 1-800 numbers, I'm told that there is no service at this address, and I tell them that there has never been a residence at this address before, so of course there would be no service yet.

Two of my relatives live less than 100 yards behind us and have AT&T land lines and internet, so I know service is available in the very near vicinity.

How do we go about speaking with someone (without having to go through the never-ending phone trees on the 1-800 numbers) who can help us with getting service brought onto our property for the existing small house and the upcoming new construction of the larger home?

Thanks in advance for any help!

Hi jujustitches,

I will be happy to help. Please respond the email I forwarded to you for assistance.

Thank you

Emily11--

The person to whom you referred my problem (Muriel, "Social Media Manager") sent me an email requesting the exact address of the property to which I am attempting to secure internet service.  I responded with the information she requested.  Today, I received another email from her with a link to follow to secure services online.  Unfortunately, this link brought me to the same place that I have been many times (ordering services online) where my address is not recognized.  So I am back at square one with my problem.  I was so hopeful when I first heard from Muriel that she would be the beginning to the solution to my problem.

Please help!  A phone number would be so welcome for someone who could **definitely** help me instead of email "tag."

Thanks!

Hello,

I am trying to get service at a new development I own in San Jose, CA.  We already have an AT&T box on our site which has a 25 pair cable inside it; however, when we call the AT&T number, they say they cannot active service since they cannot locate our address in their system.  We were assigned a USPS address through the CIty of San Jose in 2013, but it still has not shown up in AT&T's system.  

Would you be able to help me activate service?  

Thank you in advance!

UP