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Business Direct - Error, Need Permission

I've had a BD account for many years and now when I log in I get error message - "need permission" Check here for help. Which have done several times and NEVER hear back.  Do you know what is causing this?  Who do I contact?

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88

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FAN Pin

New business account and trying to get autopay setup. I know it has been asked 100 times but can someone help me get the FAN PIN please?  The number given by the rep does not work.

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62

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Fraud (Edited per community guidelines)

I attempted to order 3 sim cards for my business. My business account got flagged for fraud, they disconnected 14 lines w/o warning, and blacklisted my phone. Everyone I talked to cannot help me. Who can I contact that can actually help me??

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28

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Ticket Status Not Working

I am trying to check the status of a ticket. When I enter my ticket number and pin, the little wheel turns like it is doing something and it goes right back to the page where you select check ticket status.

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34

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Upload my license, where?

Good evening: I am a small business owner who is moving 4 lines from T-Mobile to AT&T, I placed the order with honestly a great deal of difficulty because there isn't much in the way of instructions, I digress; the problem came when at the end of the order a box popped up stating I needed to

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82

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Premier customer support: extremely long wait times

I ordered a phone online which shipped on time and got to the fedex facility close to my home. I called the fedex facility to arrange a pickup and the rep said that my phone was already sent back to AT&T because the address was incorrect (inefficiency #1). I have called them four times and just toda

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4.2K

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Why doesn't MyATT for Business work?

We have an ATT account that only has hotspots in it, no phones. We originally were on Premier and the website worked beautifully.  In most cases, I was able to go into the account and make data changes or group changes without any assistance from AT&T. Then we were moved to MyATT for Bu

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83

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Accepted Solution

reporting

where can I find utilization reports for an MIS managed router

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36

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Premier log in website just redirects back to login

EVERYTIME I log into premier on my cell safari I enter log in credentials and get the code successfully then it takes me right back to log in

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64

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Please help ed a PTR set up for my fixed IP

I purchased a block of 5 fixed IP addresses from AT&T. I need 1 of those adresses set up with a PTR record for my DNS. How do I proceed with this?

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99

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Adding Accounts To AT&T Business Center

Is there a way to manually add an account to AT&T Business Center? Or are there limitations on what type of accounts can be added? For example adding POTS, and Uverse accounts.

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173

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Sponsorship Request

Our organization is holding our annual empowerment event Oct 18-20 and we would like to submit a sponsorship request to AT&T to help with the financial barriers our guests are facing. You can reply to this email to: La'Tonia *****.   Thank you for your support.   *****   [Edited for privacy-This is

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3.2K

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Account Access

My company purchased a healthcare office a year ago and we've been paying the bill on on the internet and phone service and now we're looking to update our phones and internet speed, however, phone support is non-existent with AT&T business and I don't have the online login information. Does any

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51

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Courses from Digital Training Center - AT&T Premier

Still haven’t registered for courses from the AT&T Digital Training Center? Take a glimpse at what you are missing! Intro courses: Premier Premier Online Store Premier Online Care Home Page Premier eBill   Account Management & customization courses:   Customi

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2.6K

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Digital Training Center

If you’re looking to beef up your knowledge of Premier, then look no further! Our Digital Training Center is here to help you learn more about Premier, including: Customizing the Premier Online Store Experience Basic Wireless User Management for Company Administrators Bill Analysis Reports f

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11.6K

6

Premier account no iphones

Premier account will not allow iOS iPhones to be picked. All setting are showing they should be available.

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74

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De-link accounts

I have been passed back and forth all morning and I’m only trying to de-link my personal accounts from my business internet account. Sidebar, not sure how they were linked in the first place. Does anyone have any idea how to go about this? I’ve been given numerous numbers to call, hold and then I’

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26

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Transferring number from a Business Account

I am trying to transfer my number from my ATT business account to mint mobile. I know business accounts don’t give you port pins, so I tried transferring the number to an individual ATT account first, and it said the phone number couldn’t transfer. The phone is completely paid off and unlocked.&

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769

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Switch from business account to personal account?

Trying to switch from the business account I have to a family/personal account. There is no benefit to have a business account. How can this be completed? Thanks

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1.1K

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Frequent login update with @att.net

In recent weeks, I have to reset my password for email: [email scrubbed] three times. Any recent changes that make me to reset my password? thanks

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71

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