Account & Billing

Hello, a website of a customer of us (perfectly clean eCommerce website) is getting the infamous "Malware page blocked for your protection" screen shown for quite some AT&T users, which obviously isn't ideal. No idea why that website would be blocked, but unfortunately there doesn't seem to be a

All I want to do is cancel an account that has an Invoice BAN number and 1 phone number on the account. This only bills long distance. Originally, there were about 9 numbers on this account that we ported over somewhere else. For some reason, this number was left behind and kept accruing costs. I've

last Friday, and again yesterday, I logged into my att.com, and a chat window was offered.  Today, I have logged in multiple times, but no chat window?

How do we contact AT&T for damage your contracted cable installers do to the easements of our yards.  

Our business phone numbers show as potential spam when making outbound calls.

I have two parcel of land in El Dorado County in California that we are making a lot line adjustment within. The County has required us to get a letter from every easement holder. There is an easement across our property that is held by AT&T (was originally held by Pacific Bell). We are not prop

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

This has been a complete nightmare. 2 days, 3 hours on the calls, multiple transfers and still no answers or help on how to get it cancelled.

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

On May 23 I posted a complaint about my business phone being turned off; believing AT&T had not sent a bill after taking over as my telephone service provider earlier in the year. Well my business phone being disconnected had nothing to do with AT&T; however, getting AT&T to becom

Our business phone numbers show as potential spam when making outbound calls.

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

This has been a complete nightmare. 2 days, 3 hours on the calls, multiple transfers and still no answers or help on how to get it cancelled.

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

On May 23 I posted a complaint about my business phone being turned off; believing AT&T had not sent a bill after taking over as my telephone service provider earlier in the year. Well my business phone being disconnected had nothing to do with AT&T; however, getting AT&T to becom