AT&T Customer Service S U C K S!!!
If I could ask GOD to get rid of three things in this world,
First, I will ask to take the war off this earth
Second, I will ask to take the AT&T customer services off this universe
Third, I will ask again to make sure all AT&T customer services are gone completely
They don't know what you need. Every customer service said that they were our account representative. My company has several accounts with AT&T and sometimes I could have over ten representative. It could even change few people in one week. I am begging one customer representative to hold all of our account. Nobody ever made it. They promised to come to visit you at certain time, and after a year, that person still doesn't show. Probably he has been dead because he lied to the customers. When I tried to renew my quote and gets a lower price, the customer representative will be very "nice" to you at the beginning and helped you very hard to look for a better quote. Then once you don't like the quote, he will say "well, that is the only way, and I am telling you if you don't get this price, you are not going to make it and your bill will be high forever." That is called THREATEN, not customer service. AT&T customer services play this game day by day, year by year, month by month. If one day I make it successfully switching to another provider, it might not because I like their service that much. It is simply because I hate AT&T customer service and have zero tolerance on their stupid, crazy and unprofessional "support". You guys are ruining this company definitely.