We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users. Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispat

Had a horrible experience with customer service. I have currently been on the phone with customer service for 2 hours and 45 minutes and counting. The first person I talked to thought my issue was related to not having the new Black SIM card. I worked with him to install a new SIM card which took 1

Hello, I am trying to get my easement approval form filled out by someone from AT&T - I have already tried multiple emails. Can someone help?????

We have a communications easement for AT&T fiber alongside the road to our plant, New construction warrants a driveway to be poured on top of a pull box that cannot be moved without a lot of work and an outage to our facility. Can the box be extended to the surface of the driveway and a new lid in

Please help!! My phone can’t take or receive calls, and I can only send and review texts when I’m connected to wifi. I also can’t use cellular data to connect to the internet. The SOS symbol is displayed in the corner of my screen even though my phone isn’t in SOS mode. I have a lot of important cal

On February 26, I ordered an iPhone upgrade for my wife from an iPhone 12 to a 15+ because there was a deal online. I was not able to order mine because I am a FirstNet customer and had to do so with a representative. When I tried to do a turn in, the representative said “ hey, why don’t you just pa

On Sept 29th my wife and I brought our old IPhone 13 to the AT&T store in Linwood plaza in Fort Lee. We thought they had to be returned there for the trade in of our new iPhone 15. We were told they had to be mailed in. We are on survalence camera at the store packing, sealing and labeling the

I have a receiver that doesn't respond to any remote. I can't log into any directv settings because I can't get into the menu options. Any ideas?

The only resolution is to let me leave with no penalties I would like my device installment plan erased I want to switch carriers this company does not care about first responders I will continue to file complaint after complaint until I get my resolution I will go to any source that will listen to

Some of the basic issues, which come across the email services, and they need to be rectified: ● The email account can be created must be valid or it will create a problem. ● The password must be created in such a way, that it should be strong, and no one should not be easily breakable. ● The inbo

Hi AT & T, Good day! Our customer domain teac.com.hk can't send mail to sbcglobal.net almost two months. We sent many times to sbcglobal.net for checking, and we got the reply that there do not have any blocking of our SMTP server IPs(210.87.xxx.xx) However, it still get an error when our custom

I used to work for AT&T back in 2018 and I was involved in the vehicle accident with an enterprise vehicle rental. I'm not sure what happened in the process of the claim. But the process was never completed between AT&T and Enterprise. I need this result because Enterprise will not rent a v

Long story short, I was deceptively sold an Apple Watch when I went to upgrade my phone. Despite not wanting/needing the watch, the salesman said that no new line would be open and I would not incur any additional charges outside of a one-time activation fee and the tax on the watch.  Fast for

My daughter is in Viet Nam and using International Day Pass. She can make phone calls and use Apple Messages (but not WhatsApp), but can't use Data to use Maps or any online apps (like WhatsApp) or access anything on Safari.  Do anyone know what's wrong or have a fix?

I recently bought an iPhone X from US and it says carrier locked to first net on settings. How can I carrier unlock this device remotely as I am in Sri Lanka.

I recently switched from verizon to firstnet hearing they take care of first responders. What a mistake that was when I initially signed up they told me I would receive a $200 gift card for switching to there service. I then signed up for a promotion for the samsung 9 where they told me I would only

FirstNet is a total scam- and what a slap in the face to first responders! I was told I could switch from my regular ATT account and sign up for first net, get a “free” Apple Watch plus a 4th line and have my payments be slightly less than what I was paying for two lines. I kept asking the manger if

Hello hey I never received my W-2 form and I change my address can you send to my new address to have my W-2 form and I can call into HR department I forget my ID also I’m not currently working with the AT&T if you can send me my W-2 to my new address that will be a great my new address is 530 E

I need the real estate manager's contact info that oversees property/assets owned by AT&T Communications located in Montgomery County, MO

It appears that our server's IP address is being blocked by the A&T mail servers.We have verified that we are not on any blacklists. We haven't had any response after multiple attempts at emailing the abuse_rbl@abuse-att.net address.Can someone please assist us? . Your response will be highly ap