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I wish i would have never switched to First Net ? AT&T

this is the worst service i have ever had to deal with in my life. My husband and i both are first responders and he suggested we switch. its been the worst decision ever! We had to make 2 different accounts (me and my daughter on 1 and my husband and son on another) and we are paying over $100 MORE

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FIRSTNET IS GARBAGE! NEVER ENDING BILLING ISSUES, FIVE MONTHS IN ONLY GETTING WORSE!

​​​So this is going to be a long one just be patient please…. ​​Please take five and read and respond if you have any pointers because I can't spend 5 hours on the phone every month trying to resolve this.​ ​​​Last November/December I made one of the greatest mistakes of my life- I joined AT&T

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189

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Apple Watch activated on Att, IPhone on Firstnet

So, interesting conundrum here, I own an iPhone 13 on FirstNet. I was offered a free Apple Watch SE. We are on a FirstNet and family plan. As irony would have it, somehow the watch got activated on ATT and synced to my iPhone on FirstNet. I didn’t know this was possible. Every time I try to get some

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How do I file a complaint with customer service

Had a horrible experience with customer service. I have currently been on the phone with customer service for 2 hours and 45 minutes and counting. The first person I talked to thought my issue was related to not having the new Black SIM card. I worked with him to install a new SIM card which took 1

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156

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First Net scam

I went to a local AT&T store to get an upgrade on my daughter's phone and the sales person told us about the First Net program that first responders can save 25% by signing up. We cam back the following week with my wife who is a first responder and we signed up for the plan. At this time we wer

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Traffic rated pull box for telephone needed to replace existing plastic pull box

I am widening my driveway. The area to receive new concrete has a non traffic rated plastic pull box with a lid marked "telephone". The existing pull box is approximately 21"x14". Would you provide a traffic rated pull box for this location?

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Who is eligible for FirstNet?

We have 2 types of eligible Public Safety Entities, Primary Users and Extended Primary Users. Primary Users are Public Safety Entities that act as first responders, the agencies who are at an emergency scene first. This includes law enforcement, fire protection services, emergency (911) call dispat

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easement approval

Hello, I am trying to get my easement approval form filled out by someone from AT&T - I have already tried multiple emails. Can someone help?????

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19

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Fiber pull box being covered by driveway

We have a communications easement for AT&T fiber alongside the road to our plant, New construction warrants a driveway to be poured on top of a pull box that cannot be moved without a lot of work and an outage to our facility. Can the box be extended to the surface of the driveway and a new lid in

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103

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Cellular network not working

Please help!! My phone can’t take or receive calls, and I can only send and review texts when I’m connected to wifi. I also can’t use cellular data to connect to the internet. The SOS symbol is displayed in the corner of my screen even though my phone isn’t in SOS mode. I have a lot of important cal

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FirstNet is either inept or scam artists!!!

On February 26, I ordered an iPhone upgrade for my wife from an iPhone 12 to a 15+ because there was a deal online. I was not able to order mine because I am a FirstNet customer and had to do so with a representative. When I tried to do a turn in, the representative said “ hey, why don’t you just pa

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117

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Phone return scam

On Sept 29th my wife and I brought our old IPhone 13 to the AT&T store in Linwood plaza in Fort Lee. We thought they had to be returned there for the trade in of our new iPhone 15. We were told they had to be mailed in. We are on survalence camera at the store packing, sealing and labeling the

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293

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receiver doesn't respond to remote

I have a receiver that doesn't respond to any remote. I can't log into any directv settings because I can't get into the menu options. Any ideas?

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Service (Edited per community guidelines)

The only resolution is to let me leave with no penalties I would like my device installment plan erased I want to switch carriers this company does not care about first responders I will continue to file complaint after complaint until I get my resolution I will go to any source that will listen to

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What are the issues which come across the BellSouth login email?

Some of the basic issues, which come across the email services, and they need to be rectified: ● The email account can be created must be valid or it will create a problem. ● The password must be created in such a way, that it should be strong, and no one should not be easily breakable. ● The inbo

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email blocking issue

Hi AT & T, Good day! Our customer domain teac.com.hk can't send mail to sbcglobal.net almost two months. We sent many times to sbcglobal.net for checking, and we got the reply that there do not have any blocking of our SMTP server IPs(210.87.xxx.xx) However, it still get an error when our custom

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58

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Vehicle damage claim

I used to work for AT&T back in 2018 and I was involved in the vehicle accident with an enterprise vehicle rental. I'm not sure what happened in the process of the claim. But the process was never completed between AT&T and Enterprise. I need this result because Enterprise will not rent a v

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25

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Stay Away from FirstNet

Long story short, I was deceptively sold an Apple Watch when I went to upgrade my phone. Despite not wanting/needing the watch, the salesman said that no new line would be open and I would not incur any additional charges outside of a one-time activation fee and the tax on the watch.  Fast for

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108

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International Day Pass

My daughter is in Viet Nam and using International Day Pass. She can make phone calls and use Apple Messages (but not WhatsApp), but can't use Data to use Maps or any online apps (like WhatsApp) or access anything on Safari.  Do anyone know what's wrong or have a fix?

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Need support on an iPhone bought from another country which is carrier locked to first net

I recently bought an iPhone X from US and it says carrier locked to first net on settings. How can I carrier unlock this device remotely as I am in Sri Lanka.

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19

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