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Welcome to a new kind of personalized delivery experience - AT&T Ready to Go!

            AT&T Ready to GoSM gives you the option of same or next day delivery, or delivery with activation and setup by an expert at no cost to you. Plus, with AT&T Ready to GoSM, your device will be delivered at a time and location of your choice, s

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Need help to cancel a business order

Hello, I'm having trouble canceling my business order. I clicked "cancel orders" on AT&T Business Center, and it always shows "We've received your request to cancel order #ORDLxxxxxxx". After couple weeks the Order status still shows "in Progress". I also made several phone calls to AT&T, e

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14

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Letter of Availability & Utility Service Map for Proposed Site Development

Hello, I work for a Civil Engineering Consultant Firm. I am working on multiple projects in need of utility service maps and letters of availability. Can someone please direct me to the correct contact or explain the procedure to acquiring these documents? Thank you!

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48

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Remove Easement from un-developed business park

Hi @ATTBusinessForums I am developing a property in Napa County, CA that was approved previously for an industrial business park. An ATT (formerly PacBell) easement was recorded as part of this business park to provide telecom services to the planned buildings. These plans have since been scrapped a

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35

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Transfer Phone number from my Employer's corporate account to my Personal Account

Few years back I transferred my phone number from my personal account to my employer's att premier account. Now I want to go back to my personal account. However, I am not able to find how to do that. I tried contacting through chat support and got transferred to 3 different support call and everyon

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105

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Average Costs of Circuits in Urban and Rural Markets

I am seeking some tool for requesting average costs of circuits in various urban and rural markets in the United States Does anyone know of something like this?

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31

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AR, Jonesboro - Undocumented AT&T Line - New Construction

I have an ongoing project currently in construction located in Jonesboro, AR. An undocumented AT&T line, outside of easement limits, has been identified on the construction site; the line is approx. 3.5’ deep. Would you be able to direct me to the appropriate person to speak with regarding t

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47

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Service and Will Serve Letter

I need to know if ATT has infrastructure available for landline and internet service at the following location: 3215 Hwy 278 NW, Covington, GA 30014.  Will need a Will Serve Letter for this location if service is available

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32

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Billing - What is a CDG?

When working in Billing - what is a CDG? This is referenced to an item in UBAM. Thank you!

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101

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Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

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Looking to confirm an order placed on ATT.com actually went through.

Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o

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My .xyz Domain is blocked by At&T

My wife is unable to access my website when connected to At&t WiFi. It labels it as spam. As soon as she disables wifi and uses cellular data, it works perfectly.  I've seen many other people complaining about this exact issue and there doesn't seem to be a solution.  How can I take m

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74

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Order help - Returned New IPhone 12 through Return shipping Label provided and waiting for it to reflect on my account to order IPhone 14

Hi, Our company is a member of ATT Premier. I was pay my bills through ATT Premier site. My lines are due for device upgrade every 2 years. I ordered an IPhone 12 in last week of august, 2022 upgrading the line for another 2 years. When IPhone 14 pro max got released next, it looked worth upgrad

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New Development

Hello, I am reaching out in hopes of speaking to a local contact for a new development in Sevierville, TN. I will be happy to provide an address and details. 

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Suspended lines canceled lines new lines and large unknown amounts

I upgrade to note 20 ultra I added next up for $5.00 a month. July I did the next up and was sent my S23Ultra I was also sent some work type phone. I transfered from note 20 ultra to S23ultra I talked to the representative who sent me the phone I told him that I donot want that "FREE" phone so he to

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Rooftop AT&T Equipment

We have a demolition project in Manhattan and need to remove the AT&T equipment on the roof. Who can i contact to schedule a service?

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Multiple fees charged even though account is in good standing

We are being charged late fees every month for the last 6 months even though we paid for our service on time. We called many times and the representatives on the phone always promised to take care of this and gave us several reference numbers, however the fees are still being charged monthly. They

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Unable to change the rate plan in premier account

I'm unable to change the rate plan in my premier account portal. My number has been provisioned with incorrect rate plan due the technical issue of iPhone 14 reported on 02nd Nov 2022. Now I have AT&T Business Unlimited Performance - 1 Line - $110.00. this is not the one I have selected when

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93

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ATT won’t cancel my business internet

I have been trying to cancel my ATT business internet for days now. I have called almost a dozen different ATT numbers, spoken to over a dozen different ATT representatives, and completed every ATT form requested. I have also been told there is no ATT account manager for my business account, so no

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39

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Construction Bid Lists

I've already registered our construction company as a supplier. How do I learn more about ACAS/ORCA approved contractor and the ability to receive bid list and RFQ's in my area.

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613

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