Business

Hello, a website of a customer of us (perfectly clean eCommerce website) is getting the infamous "Malware page blocked for your protection" screen shown for quite some AT&T users, which obviously isn't ideal. No idea why that website would be blocked, but unfortunately there doesn't seem to be a

All I want to do is cancel an account that has an Invoice BAN number and 1 phone number on the account. This only bills long distance. Originally, there were about 9 numbers on this account that we ported over somewhere else. For some reason, this number was left behind and kept accruing costs. I've

I am planning on building a retaining wall in my backyard in the city of La Canada Flintridge, CA. Based on my conversation the Planning Department Official, I need to request for Consent to Encroach on Distribution Easement from the utilities companies. Would you please provide instructions on how

Good Morning, I am working on a proposed new construction project in Bartlesville, OK and am needing a will serve/utility availability letter.

I would like to lower an existing underground AT&T line that is adjacent to the ditch line on my property.   I would like to install at driveway, which will require lowering the grade at the ditch line.  I've been in contact with the electric utility to move their line in the same location but canno

I'm having an issue that I'm seeing listed in several other tickets on this forum. My client is a large, reputable e-comm site. We just changed their URL to better match their branding and now AT&T customers are getting a message the the site has malware and is being blocked. Please let me kn

Good afternoon, I am trying to get in touch with the local engineer for the Stonecrest/Lithonia, GA area. We are in need of a Will Serve Letter and an estimate on how long it takes for service to be installed once requested. Thank you.

last Friday, and again yesterday, I logged into my att.com, and a chat window was offered.  Today, I have logged in multiple times, but no chat window?

How do we contact AT&T for damage your contracted cable installers do to the easements of our yards.  

Hello, I need to cancel my business service and am getting very frustrated.  Everytime I get on the phone with somebody, they give me the run around and then transfer me to somebody else and the same thing happens.  I've been transferred now about 10 times without getting anywhere.  I do not have th

I am a builder for a company that is trying to place a house on a lot where the ATT cable easement goes directly through the middle of lot. Some neighbors have stated it is no longer active, but it is still on Plat. Location is in Randolph County NC. Plat is book 97 page 29. Lot 41. Homeowner has re

Hello, my client's property referenced above has an easement for a small concrete hut that was given to Southern Bell in 1985 and is recorded at Book 2625 Page 1333 in the Official Records of Brevard County, Florida. This easement is no longer in use by AT&T and we would like to have it vacated.

I have been waiting for the easement team to contact me back regarding my request. This is very important please.

Morning, I'm an engineer helping with the entitlement/planning phase for a multi-family project at Hanna & Pickerell Avenue in Corcoran, CA. Can you please help direct me to whomever I need to speak about obtaining will-serve letters? Thank you.

This has been a complete nightmare. 2 days, 3 hours on the calls, multiple transfers and still no answers or help on how to get it cancelled.

Good Morning, I need to request service availability for a commercial site in Belton, MO. Could someone please contact me so I can provide the specific location details?  Thank you,