Hello, I need to cancel my business service and am getting very frustrated.  Everytime I get on the phone with somebody, they give me the run around and then transfer me to somebody else and the same thing happens.  I've been transferred now about 10 times without getting anywhere.  I do not have th

Can I message somebody here to get a number's caller id changed? Thank you.

Hello, on my premier account there seems to be no way to change my outgoing caller id, it shows company name, need to change to my own name etc…tried calling support constantly getting disconnected by them…can anyone help?

Good afternoon, I am trying to confirm that AT&T can provide internet service at a new restaurant location in Concord, NC.  It is a commercial development that is about to begin construction in the next month or two. We are hoping to speak with an engineer in the area once we can confirm

I have tried different browsers. I have tried clearing data and cookies. I have looked all over online. There are no answers for my question. I called ATT last week regarding this issue and they told me it’s not their problem, despite the fact it’s an issue with their web page. When I try to play v

I have been trying to find out the name and contact info of our business account rep, I have checked the Premier Site where we have our account but no luck. I sent an email to who I thought our Rep is but he has not returned my emails or called me, so maybe he has moved on. Does anyone know how to c

I’m trying to make a payment on my business Uverse account but couldn’t log in. I’m traveling abroad.  What can I do?

I'm getting a redirecting loop and can't access my account.

I have AT&T Business Center and need to establish E-mail Invoice Delivery for all of my billing accounts. I have some accounts that are in the "Billing (New)" experience and others that are still in the "View, Analyze, and Pay Your Bill" widget that routes me to Business Direct.  I have be

I enrolled in Citigroup's business plan but now I don't work there anymore. But my phone is locked and I can't get my number to my personal account. I called AT&T customer services so many times but they gave me different stories and also ask me to contact the authorized person. I don't work the

I've been trying to add a person who can access support for our different devices. I added them to the Premier online account. They can now control everything in the account but cannot get support. I then used the portal to make them a "Company administrator". I enabled all permissions but, still

I’m attempting to login into premier but I’m being asked to provide a FAN PIN. I’ve never set up a FAN PIN. How do I obtain this information?

Two of our sites are blocked as well and our customers think that our programs are broken! There is not even a way for the customer to whitelist our domains.  We also have valid SSL certificates and we have been in business for 33+ years!  We are losing sales and reputation because of thi

My website is blocked for people on ATT internet. We are a somewhat new site but we have SSL certificates and no malware.  How do I get the site unblocked? Jeff

We have had this account from AT&T for over a year and I have no idea who our account manager is?     I am not able to access our account online at AT&T. We need assistance please.  

We have one Premier user who still shows the former phone number owner's name when he places a call. We made all the user changes recommended by support within the Premier Business page but that has not worked. Can anyone guide us on WHY the old owner's name would still be showing?

Voicemails from ATT's Business Voicemail Portal (the Inbox you’re directed to when you click on “check or manage voicemail”) will not reliably forward voicemail messages to my email. The voicemails are not going to spam, my email is submitted correctly, and I have tried alternative browsers. ATT's s

Please untag our business number as spam. We're using it for our SMS campaigns and 702 people weren't able to receive the messages because our number is tagged as spam. We got permission from our users to send them marketing messages. Kindly redirect me to someone who can help. Thank you.

I am looking to cancel our office at hand account thru AT&T. I need to know how much notification notice is needed.

We recently setup an account for our business with AT&T but never received the email with our FAN or the FAN PIN for the account. Customer service is unable to send the email and when we try to change the FAN PIN through chat, it requires the account number. Is there an easier way to resolve thi