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General Questions

General Questions

Find answers to common FirstNet questions.

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2023-In-The-Spotlight

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Pixel 4 on FirstNet

I called FirstNet and the Pixel 4 XL is not FirstNet ready but it has Band 14. Does anyone have this phone on the ATT network with the black SIM?  If there is an ATT/FirstNet employee on here, will FirstNet be testing the Pixel 4 for FirstNet? I'd also like to know what EXACTLY does FirstNet/ATT do

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Firstnet problem

I'm having trouble receiving calls. People are calling me, yet my phone doesn't even ring or show that anyone called. I work, on calls and depend on my service but it's not working.

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Sewer Line Damaged

I have claim number.The detail of the claim was our sewer line was not flushing and I called a company that fixes does stuff. when they came out and see the problem they said my house sewer line might cracked by at&t underground cable. So we start working on breaking the concrete and then found that

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Firstnet service unacceptable.

I just switched from T-Mobile to AT&T Firstnet at the urging of the the AT&T salesperson who touted its exceptional connectivity.  After a week of poor service I have started documenting all areas where I lose service with “no signal” screen shots.  I dread having to put endless hours going from AT&

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need to change firstnet number

I need to change my firstnet number due to an ex-inmate some how getting ahold of it. I cant find where I can change it online. Do I have to go to a store to have my firstnet number changed?

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river hospital acc# *****

The hospital is tax exempt. Where do we send our tax exempt certificate for your files? [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

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i phone 11

so I had looked on to apple .com and they are saying I can trade in my I phone xr for 370 dollars worth of credit towards the I phone 11 but I want to know if I can go in store and do that at my atat store like trade my phone in to them and they tell me how much credit I can get for it and then I pa

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Apple Watch sync

I have an Apple 8 plus that is billed on fristnet but has att SIM card. I would like to get a Apple Watch and have number sync.  I understand that I can not have a second line on my fristnet account for the Apple Watch, but I also have an att account for my family’s phones if I add an Apple Watch to

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No one can hear me.

I did all the trouble shooting and the pain of ordering and switching so my contact to a refurbished phone and no one can hear me! What's going on!

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After New AT&T Rural Iowa Firstnet Tower has been Built, how long before Service is Available?

I live in a small community in rural Iowa. A new tower was finished in May as part of the Iowa AT&T Firstnet initiative [FTC Tower from South Carolina is responsible for building dozens of these towers in Iowa]. But no equipment has been added to the tower in the past three months. My question as wh

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Vehicle damage claim

I used to work for AT&T back in 2018 and I was involved in the vehicle accident with an enterprise vehicle rental. I'm not sure what happened in the process of the claim. But the process was never completed between AT&T and Enterprise. I need this result because Enterprise will not rent a v

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Cell tower

How do I lease some land for a cell tower? It is on Guess Rd. Oak Grove, LA

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How can I enter the auctions?

I am interested in entering the auction directly, what should I do?

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How is FirstNet different from AT&T’s commercial and consumer network?

A. (Short) FirstNet is not a commercial network – it was designed and built “from the ground up” specifically for first responders and the extended public safety community: Groundbreaking technology delivering priority and preemption Coverage and capacity reaching over 99% of Americans Syste

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Rehire

How can I find out if I’m on rehire

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Does international day pass work in the Canary Islands

I will be in the Canary Islands and wonder if the international day pass works there?

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Call Protect excluded from FirstNet????

WHY. IS .... Call Protect excluded from FirstNet????

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