General Questions

I have a new multi-use development at US 290 & Greenbury Drive in Manor, Texas and need to verify availability of service. Please advise who can provide.

Hello,I have signed up for FirstNet at my local AT&T store and most things have been working good. The biggest thing that isn’t working is the ability to manage my service online. Every time I click on manage it takes me to a page as if I am starting a new subscription. I called support the other da

I was in a AT&T store(6451 w diversey chicago il 60607) today I went to get my Apple Watch paired to my phone and get a new SIM card because my first net one wasn’t working the associate Jeffery who said he was a manager has zero customer service skills as he tried to assist me his personal phone ke

Why does FirstNet charge triple the monthly fee for an apple watch. My iphone is with AT&T but when I tried to buy an apple watch with AT&T I was informed that the monthly fee would be $25. instead of $10.

Is there a difference in characteristics of a Black FirstNet SIM versus the standard Orange SIM.  Specifically,if it fits in the device slot, can I use a non-FirstNet SIM on a non-FirstNet device -and vice versa ?  The SIM contents (information about me, and my subscription agreement with AT&T) is t

Went to ATT store yesterday and had my account switched to Firstnet. The associate said I don’t need a new SIM because the 11pro max was already compatible. My Cellular signal still only shows LTE or 5G E. Everyone else I’ve seen their cellular signal indicates Firstnet. Am I doing something wrong?

Hello, I'm from Malaysia, I have a same issue, i bought a XS max online and the phone was sim locked and blacklisted… any solution? If I can provide you any futher information please let me know… Thanks

Hello. I'm from Malaysia, I am not a customer of at&t company. Please help me. One person sold  to me apple iPhone XS max with blocked (sim lock) by at&t company. When I use the unlock service (https://www.att.com/deviceunlock/?#/unlockstep1), it's notify me that this mobile phone was lost ot stolen

Hello, In October of 2018 last year, with the recommendation of my co-workers in the firehouse, I switched over to first net from AT&T mainly because of a $200 promotion that was offered. I had called in a few times about this promotion and was told every time that it would post as a credit. I also

TLDR; I signed up for firstnet, wasn't promised anything pie in the sky but a believable and decent plan. I came out of the first month with a bill 3x the amount I expected with a lackluster conversation with a phone CSR and no resolution. I went to speak with the manager at a shop and per a verbal