General Questions

Went to ATT store yesterday and had my account switched to Firstnet. The associate said I don’t need a new SIM because the 11pro max was already compatible. My Cellular signal still only shows LTE or 5G E. Everyone else I’ve seen their cellular signal indicates Firstnet. Am I doing something wrong?

Hello, I'm from Malaysia, I have a same issue, i bought a XS max online and the phone was sim locked and blacklisted… any solution? If I can provide you any futher information please let me know… Thanks

Hello. I'm from Malaysia, I am not a customer of at&t company. Please help me. One person sold  to me apple iPhone XS max with blocked (sim lock) by at&t company. When I use the unlock service (https://www.att.com/deviceunlock/?#/unlockstep1), it's notify me that this mobile phone was lost ot stolen

Hello, In October of 2018 last year, with the recommendation of my co-workers in the firehouse, I switched over to first net from AT&T mainly because of a $200 promotion that was offered. I had called in a few times about this promotion and was told every time that it would post as a credit. I also

TLDR; I signed up for firstnet, wasn't promised anything pie in the sky but a believable and decent plan. I came out of the first month with a bill 3x the amount I expected with a lackluster conversation with a phone CSR and no resolution. I went to speak with the manager at a shop and per a verbal

I called FirstNet and the Pixel 4 XL is not FirstNet ready but it has Band 14. Does anyone have this phone on the ATT network with the black SIM?  If there is an ATT/FirstNet employee on here, will FirstNet be testing the Pixel 4 for FirstNet? I'd also like to know what EXACTLY does FirstNet/ATT do

I'm having trouble receiving calls. People are calling me, yet my phone doesn't even ring or show that anyone called. I work, on calls and depend on my service but it's not working.

I have claim number.The detail of the claim was our sewer line was not flushing and I called a company that fixes does stuff. when they came out and see the problem they said my house sewer line might cracked by at&t underground cable. So we start working on breaking the concrete and then found that

I just switched from T-Mobile to AT&T Firstnet at the urging of the the AT&T salesperson who touted its exceptional connectivity.  After a week of poor service I have started documenting all areas where I lose service with “no signal” screen shots.  I dread having to put endless hours going from AT&

I need to change my firstnet number due to an ex-inmate some how getting ahold of it. I cant find where I can change it online. Do I have to go to a store to have my firstnet number changed?