Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
myAT&T for Business

myAT&T for Business

Customize wireline and wireless solutions for business with 100 employees or less.

317

Ask a question

2023-In-The-Spotlight

(0)
No conversations found!
(173)
R
Never Received Fan PIN - Trying to Pay Bill

I wasn't told to look for a FAN PIN in my email whenever I signed up for services. I haven't received a bill from ATT, so I don't know my account number. I do know the phone number. How do I get a FAN Pin? I don't want to go to the ATT store another time. Please.

Question

26

0

0

business_smb_soc_code_missing

Hello, whenever we try to upgrade a phone, we get a message saying business_smb_soc_code_missing. No one seems to know why or how to fix it. I tried calling the phone number included with the message, but they did not understand the problem. We'd like to be able to upgrade our devices. Can anyone he

Question

72

1

0

Can't even pay a bill

I never received a fan pin. The OTHER pin I have seems to be incorrect.  I can't even create a login.  I called my Business Representative and he said he was unexpectedly switched to consumer help.  My account is about to be delinquent.  I've been on hold for 85 minutes.

Question

18

1

0

Need help confirming AT&T provides internet to a new development location

Good afternoon, I am trying to confirm that AT&T can provide internet service at a new restaurant location in Concord, NC.  It is a commercial development that is about to begin construction in the next month or two. We are hoping to speak with an engineer in the area once we can confirm

Question

18

0

0

Unexpected Authentication Challenge

I have tried different browsers. I have tried clearing data and cookies. I have looked all over online. There are no answers for my question. I called ATT last week regarding this issue and they told me it’s not their problem, despite the fact it’s an issue with their web page. When I try to play v

Question

123

6

0

Service unavailable

I’m trying to make a payment on my business Uverse account but couldn’t log in. I’m traveling abroad.  What can I do?

Question

15

0

0

Voicemail Portal will not forward voicemails to my email

Voicemails from ATT's Business Voicemail Portal (the Inbox you’re directed to when you click on “check or manage voicemail”) will not reliably forward voicemail messages to my email. The voicemails are not going to spam, my email is submitted correctly, and I have tried alternative browsers. ATT's s

Question

68

4

0

Please untag our business number as spam

Please untag our business number as spam. We're using it for our SMS campaigns and 702 people weren't able to receive the messages because our number is tagged as spam. We got permission from our users to send them marketing messages. Kindly redirect me to someone who can help. Thank you.

Question

50

0

0

Add a device or additional line to business account

So, without any notice via email, phone call, etc. I can no longer manage my account online. For the last 8 plus years I have been able to add additional lines, purchase new devices, etc. Now, I can no longer do so. Why?? I was told because of account security reasons?? Amazing that I can manage my

Question

68

0

0

Switching a Business Account to Personal.

Hello, I made an ATT account for 4 lines at a retail store and they had us set it up as a business account because they said it would be cheaper. However, now that I want to add an International Day Pass for my son who is studying abroad for 4 months, I will not be able to qualify for the monthly c

Question

22

0

0

Be the first to reply

(30)
Never Received Fan PIN - Trying to Pay Bill

I wasn't told to look for a FAN PIN in my email whenever I signed up for services. I haven't received a bill from ATT, so I don't know my account number. I do know the phone number. How do I get a FAN Pin? I don't want to go to the ATT store another time. Please.

Question

26

0

0

Need help confirming AT&T provides internet to a new development location

Good afternoon, I am trying to confirm that AT&T can provide internet service at a new restaurant location in Concord, NC.  It is a commercial development that is about to begin construction in the next month or two. We are hoping to speak with an engineer in the area once we can confirm

Question

18

0

0

Service unavailable

I’m trying to make a payment on my business Uverse account but couldn’t log in. I’m traveling abroad.  What can I do?

Question

15

0

0

Please untag our business number as spam

Please untag our business number as spam. We're using it for our SMS campaigns and 702 people weren't able to receive the messages because our number is tagged as spam. We got permission from our users to send them marketing messages. Kindly redirect me to someone who can help. Thank you.

Question

50

0

0

Add a device or additional line to business account

So, without any notice via email, phone call, etc. I can no longer manage my account online. For the last 8 plus years I have been able to add additional lines, purchase new devices, etc. Now, I can no longer do so. Why?? I was told because of account security reasons?? Amazing that I can manage my

Question

68

0

0

Trending Accepted Solutions

(3)

Accepted Solution

FAN pin

I'm using the tablet plan on a Samsung Tab 2. I need a FAN pin to manage my account. The Tab 2 apps are so old I can't get text and it's not an actual phone. The updated text app says it won't work on my device. I can't receive a phone call on the device, I can't receive texts on the device, I still

Question

55

2

0

Accepted Solution

Online Account Access

New customer and I cannot get a account setup online. It is asking me for a FAN PIN and says to call 611 if I need assistance with it. After waiting on hold for 30 minutes the rep says it would be more convenient to visit a store to get the FAN PIN updated. More convenient for the rep since she did

Question

44

2

0

Accepted Solution

Can't cancel our business internet account

I've been trying to cancel our internet account for 2 weeks now. We had Business Fiber 500s set up at for use at our construction trailer while working on a project. The project is finished and we need to cancel the account. The person who initially set up the account doesn't know the 4 digit pin c

Question

88

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?