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FirstNet Devices
FirstNet offers an extensive selection of devices and accessories Public safety users have access to an expansive catalog of LTE devices, ranging from purpose-built rugged units to the world’s most popular smart devices and tablets, complemented with a wide range of accessories
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Technical Issues & Support
Submitting a final plat for new development in Lovejoy, GA
How to submit a final plat for new development in Lovejoy, GA.
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General Questions
first net
I just found out I had additional users on my account I don't even know!!! Plus the fraudulent charges. And not one person from First Net even bothered to help me. I had to contact a store!! How are there additional users anyway? Now I understand why no one gave me access to my own account!! Police
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Billing
Scam
For 4 years couldn’t access first net account. On 9/16/23 still can’t access account. I swear once this contract is up I’ll take my business elsewhere. Att cares about money not first responders
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Billing
Running into roadblocks left and right and need Fiber Installed at our New Construction House on Wadmalaw, SC
We live on Wadmalaw Island in South Carolina and I have a friend who lives on the island as well and they have AT&T internet and cable but it took them weeks upon weeks of going back and forth with AT&T to get someone to come out and run fiber cable lines. Please help!!! I
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General Questions
Firstnet wireless
Almost a year now I been having signal issues. At home, work, and the travel to and from between the two. I have called numerous times about the matter and all they do is note it down. A few gave only $20 credit. $20 off service I can barely use 30% if the time if I am lucky. I have been having to h
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Billing
First net is TERRIBLE. Would not recommend
I joined first net about 3-4 months ago and ever since I joined I had problems. First they weren’t excepting my police id and badge, then spent HOURS in the store either doing that or fighting about my bills that were between 300-800$ yes that’s right and I am on my own plan. Every month I had to fi
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Billing
first net scam
Our entire police agency switched over to first net as we were told our phones would work in any disaster. This is such a sham! I was in hurricane Ian and had no cell service for days! This should be a (Edited per community guidelines) (Edited per community guidelines) as they advertise that we wou
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Technical Issues & Support
First net nightmare and SCAM
I have been a first net customer for four months, and every month my bill has been different that what was said in the store. Was told I would get a free apple watch and have been charged every month. Bill twice as much as I was told in the store. Every time i call they can't find my account. Then t
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Billing
First net is a scam
I was told that I would get the free apple watch if I switched to first net- I did and am being billed 25 dollars/ month for it. Initially the store manager was crediting my account and then he left the store so I was basically told Well, Sorry! Can't help you. I've been with ATT for about 20 years
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Billing
Don’t have permission to modify my own billing
I am able to login to my FirstNet Account, but I can’t change anything. If I click Billing tab, I get this error “You need additional permissions to proceed. Contact your public safety administrator to update your permissions for Premier access.” I am an individual and not part of an organization.
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Technical Issues & Support
Easement
Hello, I have what I believe to be a defunct underground cable easement across my property in NY from the 1950s. I am trying to get some help securing approval from AT&T to have it removed. Thank you in advance for your help.
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Technical Issues & Support
2nd conversation about installing a utility pole being installed in my yard even though there isn't one there now
I started a conversation in November that was never resolved and is now closed. I answered all of your questions and then never heard back. AT&T via Starr construction wants to put a Utility pole in my back yard. There is no pole in my yard now. It is in my neighbor's yard.&nb
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General Questions
How do I sign up for family discounts?
With FirstNet and Family, first responder families can sign up for exclusive savings with AT&T. Learn more at https://www.firstnet.com/firstnetandfamily, or visit an AT&T retail store.
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FirstNet and Family
Firstnet HORRIBLY INCOMPETENT Customer service DO NOT get
Today was the last straw with firstnet... I was convinced by an ATT store to switch been a first responder full-time since 1997 and an att wireless customer since the Cingular days in 1995... We were promised a seamless switch and I was promised an 800 dollar trade in on my S8 active.
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FirstNet and Family
We switched back to VERIZON after all the problems and misrepresentations made by Firstnet/att
So this Lisa S continues to say she can help and merely gives us a cust serv number!!! So we changed back to VERIZON and couldn’t be happier than to be away from this circus.
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Billing
Fraud and Scam FIRSTNET
AT&T aka FIRSTNET scanned me out of over $1000 which includes lying about a free apple watch…..unauthorized charges and uninformed activation fees. I have called FirstNetl 6X this weekend and asked to speak to a supervisor and have gotten….”they are not available”. I
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Billing
FIRSTNET IS GARBAGE! NEVER ENDING BILLING ISSUES, FIVE MONTHS IN ONLY GETTING WORSE!
So this is going to be a long one just be patient please…. Please take five and read and respond if you have any pointers because I can't spend 5 hours on the phone every month trying to resolve this. Last November/December I made one of the greatest mistakes of my life- I joined AT&T
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Billing
Easement Mapping Request
Hello, I am developing a parcel and the original plat for the parcel from 1971 shows a buried ATT cable crossing the parcel. I am wanting to know if this is an abandoned line, or otherwise be able to show the easement limits on the drawings.
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General Questions
Will Serve Letters
I'm looking for Will Serve letters indicating that AT&T would be able to provide service to this address. The parcel address is 6870 Mimms Drive Nw Atlanta GA 30340. Please let me know if you need further information.
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General Questions