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ATT cut irrigation lines

Hi, ATT cut multiple irriations lines in our new community. Cost of repairs is $940. How can we send photos and repair invoice to be reimbursed.   Lisa ***** Marietta, GA 30060 Date of repair - 8/9/16 [edited for privacy-please do not post personal or unique information such as but not limited to fu

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Polycom VVX410 button mapping

It is difficult for endusers coming from a square system(lines appear on all phones in same order on same buttons) to transition to RingCentral. Having to transfer calls instead of just putting line on hold for others to pickup by simply pushing a button is a major pain. Is there any way to program

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Will Serve letter - Austin, TX

Hello, I am looking for an AT&T "will serve" letter for a resubdivision project in Austin, TX.  Who do I contact to get this letter? Thanks!

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Need planner to identify pole quadrant to use for underground drop to residence.

As part of a major remodel, new phone service will use underground conduit from the pole (in my yard) to my house instead of an overhead drop from the same pole.  The conduit will be installed long before new service will be started.  Does AT&T care where the conduit is terminated on the pole, as wh

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Send a pdvConnect from AT&T download link for Android via SMS

I’m looking to add some new users to pdvConnect, and the majority of them are using Android phones. What is the easiest way to get them to download the software?

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Edit an order in AT&T Workforce Manager

A customer called in to ask to update an order they placed. Where do I go to edit orders?

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Architect

Who can I contact for service to a new construction site

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Will Serve - Houston, TX

I need a will serve letter for the Houston, TX area.  Is there a form available with a point of contact?  Thanks

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Connection for vacant lot

I am starting construction on a vacant lot that has no existing phone lines.  The site is in Troutman NC.   Who do I call to discuss getting connected?

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Run an Order History search by order number in AT&T Workforce Manager

One of my customers called to ask about an order they placed. How do I look up information with an order number?

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At&t driver drives wrong way and has child in van

There is a man who drives an AT&T van to drop a child off at school. He continuously drives the wrong way (down the exit lane) to drop his child off.  He has been spoken to by staff and told to drive the correct way, but he said that he's running late and that he is not going to stop drivi

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ATT Easement

I am a builder for a company that is trying to place a house on a lot where the ATT cable easement goes directly through the middle of lot. Some neighbors have stated it is no longer active, but it is still on Plat. Location is in Randolph County NC. Plat is book 97 page 29. Lot 41. Homeowner has re

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Easement - Southern Bell Telephone and Telegraph Company - 366 Collings St SE Palm Bay, FL 32909

Hello, my client's property referenced above has an easement for a small concrete hut that was given to Southern Bell in 1985 and is recorded at Book 2625 Page 1333 in the Official Records of Brevard County, Florida. This easement is no longer in use by AT&T and we would like to have it vacated.

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Fiber

Hello there had a couple of questions Is att dedicated a AON or PON Does att lease fiber lines? Does att sell dark fiber? Thank you

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Need to Discuss CoW for Major Event

Hi,My company has a major event in the Dallas / Fort Worth area for 12,000+ people. I am needing to discuss potentially having a CoW at the event.  

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Edit a Zone’s details in AT&T Fleet Management for Enterprise/Government

It seems like when my co-worker created our latest zone in AT&T Fleet Management for Enterprise/Government they entered some incorrect information. Does anyone know where I need to got o update the settings for a zone?

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Create defects list from an existing list in AT&T Fleet Management for Enterprise/Government

I’m working on some of the inspection information we entered in AT&T Fleet Management for Enterprise/Government. I’m found a configured list in the system already, but I would like to tweak a few of the defects listed. Does anyone know how I can do that?

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Delete a Zone in AT&T Fleet Management for Enterprise/Government

When some of our locations were under construction, we created zones for our AT&T Fleet Management for Enterprise/Government drivers. We have since wrapped the bulk of the construction and I’m looking to remove them from the system. Does anyone know where I need to go to do so?

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Email an E-FOTA Report in AT&T Business Console

When I first started using AT&T Business Console, I remember seeing that you could run reports and download and email them. I’m looking to get an E-FOTA report sent to my email. Does anyone know where I need to go to do that?

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Delete a Route in AT&T Fleet Management for Enterprise/Government

In reviewing our customer locations, I noted that some of the locations added to our AT&T Fleet Management for Enterprise/Government are no longer valid. I was able to delete the location geofences, but we have a few routes that are still leading to these locations. Does anyone know where I need

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