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Field Service Solutions

Tips for Enhanced Push-to-talk, Fleet & Asset Management & more.

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Send a pdvConnect text message

I need to send a text message to one of my workers. Does anyone know where to go to send text messages in pdvConnect?

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Check or change your status in Enhanced Push-to-Talk for Android devices

I’m about to go into a meeting and want to make sure that my EPTT contacts know not to call me. How do I do that?

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Phone number for Construction/Engineering

We are preparing civil engineering plans to construct a new restaurant in Knoxville TN. The 1-800 number is not aware that civil engineering site plans are required prior to setting up service to the site. Who can I speak with in the Knoxville area regarding the location of the main, the corner of t

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Who do i call for... ?

I need lines taken off our power poles and rerouted around the property or underground. Who do I call to get this done ?

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Change the recording settings in AT&T Enhanced Push-to-Talk

How do I make sure that my workers PTT calls are recording everything they do?

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Assign a schedule to a pdvConnect user

One of my workers has changed their work schedule. How do I update their hours in pdvConnect?

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new construction

Hello- I need a contact for a field planner/engineer regarding new service for a new commercial building in the City of Alhambra. Thanks,Valentina

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Phone number needed

I need a phone number to the Nashville at&t construction department.

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Find a pdvConnect user

I’m looking to verify that one of my workers is registered for pdvConnect. What is the easiest way to do that?

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Archive shared pdvConnect messages

Does anyone know how to archive shared messages?

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Fiber

Hello there had a couple of questions Is att dedicated a AON or PON Does att lease fiber lines? Does att sell dark fiber? Thank you

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Need to Discuss CoW for Major Event

Hi,My company has a major event in the Dallas / Fort Worth area for 12,000+ people. I am needing to discuss potentially having a CoW at the event.  

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Trucks working all day outside my house

Hi I have a question att trucks working all day and night outside my house. I understand they have to work but reasonable hours not late at night when we want to sleep.

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How can I become contractor for att houston area direct bury

How can I become contractor for att houston area direct bury

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Easement Details

We are the civil engineers for a development project at 715 North Czech Hall Rd in Yukon, OK. The parcel we are working on contains an easement granted to AT&T which states that "no structure shall be erected or permitted on said strip." I am wondering what the definition of 'structure' is i

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Create defects list from an existing list in AT&T Fleet Management for Enterprise/Government

I’m working on some of the inspection information we entered in AT&T Fleet Management for Enterprise/Government. I’m found a configured list in the system already, but I would like to tweak a few of the defects listed. Does anyone know how I can do that?

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Delete a Zone in AT&T Fleet Management for Enterprise/Government

When some of our locations were under construction, we created zones for our AT&T Fleet Management for Enterprise/Government drivers. We have since wrapped the bulk of the construction and I’m looking to remove them from the system. Does anyone know where I need to go to do so?

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Email an E-FOTA Report in AT&T Business Console

When I first started using AT&T Business Console, I remember seeing that you could run reports and download and email them. I’m looking to get an E-FOTA report sent to my email. Does anyone know where I need to go to do that?

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Delete a Route in AT&T Fleet Management for Enterprise/Government

In reviewing our customer locations, I noted that some of the locations added to our AT&T Fleet Management for Enterprise/Government are no longer valid. I was able to delete the location geofences, but we have a few routes that are still leading to these locations. Does anyone know where I need

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Create an Emailed Report in AT&T Fleet Management for Enterprise/Government

I’m looking to automate as much as I can in managing our AT&T Fleet Management for Enterprise/Government driver activities. Does anyone know what is available in the system?

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