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Field Service Solutions

Field Service Solutions

Tips for Enhanced Push-to-talk, Fleet & Asset Management & more.

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Local Engineer for Construction

I'm a electrical contractor and need to talk to a local AT&T Engineer about location of service for new building on St. Simons Island, GA 31522

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Update the status of an assigned responsibility in pdvConnect

I need to update the status for one of my responsibilities in the system. Does anyone know how to do that?

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Need contact for AT&T planner for new construction

need a contact for a field planner/engineer regarding new service for a new commercial building in Ventura,CA

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AT&T new it can wait commercials

There's a new ATT commercial about it can wait when a horrible accident occur from her mother looking at her phone for a second. While I understand the importance of the message the graphic commercial gives me anxiety every time I see it.

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Send a pdvConnect text message

I need to send a text message to one of my workers. Does anyone know where to go to send text messages in pdvConnect?

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Check or change your status in Enhanced Push-to-Talk for Android devices

I’m about to go into a meeting and want to make sure that my EPTT contacts know not to call me. How do I do that?

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Phone number for Construction/Engineering

We are preparing civil engineering plans to construct a new restaurant in Knoxville TN. The 1-800 number is not aware that civil engineering site plans are required prior to setting up service to the site. Who can I speak with in the Knoxville area regarding the location of the main, the corner of t

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Who do i call for... ?

I need lines taken off our power poles and rerouted around the property or underground. Who do I call to get this done ?

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Change the recording settings in AT&T Enhanced Push-to-Talk

How do I make sure that my workers PTT calls are recording everything they do?

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Assign a schedule to a pdvConnect user

One of my workers has changed their work schedule. How do I update their hours in pdvConnect?

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At&t driver drives wrong way and has child in van

There is a man who drives an AT&T van to drop a child off at school. He continuously drives the wrong way (down the exit lane) to drop his child off.  He has been spoken to by staff and told to drive the correct way, but he said that he's running late and that he is not going to stop drivi

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ATT Easement

I am a builder for a company that is trying to place a house on a lot where the ATT cable easement goes directly through the middle of lot. Some neighbors have stated it is no longer active, but it is still on Plat. Location is in Randolph County NC. Plat is book 97 page 29. Lot 41. Homeowner has re

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Easement - Southern Bell Telephone and Telegraph Company - 366 Collings St SE Palm Bay, FL 32909

Hello, my client's property referenced above has an easement for a small concrete hut that was given to Southern Bell in 1985 and is recorded at Book 2625 Page 1333 in the Official Records of Brevard County, Florida. This easement is no longer in use by AT&T and we would like to have it vacated.

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Fiber

Hello there had a couple of questions Is att dedicated a AON or PON Does att lease fiber lines? Does att sell dark fiber? Thank you

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Need to Discuss CoW for Major Event

Hi,My company has a major event in the Dallas / Fort Worth area for 12,000+ people. I am needing to discuss potentially having a CoW at the event.  

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Edit a Zone’s details in AT&T Fleet Management for Enterprise/Government

It seems like when my co-worker created our latest zone in AT&T Fleet Management for Enterprise/Government they entered some incorrect information. Does anyone know where I need to got o update the settings for a zone?

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Create defects list from an existing list in AT&T Fleet Management for Enterprise/Government

I’m working on some of the inspection information we entered in AT&T Fleet Management for Enterprise/Government. I’m found a configured list in the system already, but I would like to tweak a few of the defects listed. Does anyone know how I can do that?

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Delete a Zone in AT&T Fleet Management for Enterprise/Government

When some of our locations were under construction, we created zones for our AT&T Fleet Management for Enterprise/Government drivers. We have since wrapped the bulk of the construction and I’m looking to remove them from the system. Does anyone know where I need to go to do so?

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Email an E-FOTA Report in AT&T Business Console

When I first started using AT&T Business Console, I remember seeing that you could run reports and download and email them. I’m looking to get an E-FOTA report sent to my email. Does anyone know where I need to go to do that?

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Delete a Route in AT&T Fleet Management for Enterprise/Government

In reviewing our customer locations, I noted that some of the locations added to our AT&T Fleet Management for Enterprise/Government are no longer valid. I was able to delete the location geofences, but we have a few routes that are still leading to these locations. Does anyone know where I need

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