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General Device Support

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Relocate OH ATT lines in Crest Hill, IL, for new Contruction Ticket # PL3QF154

I called in and started a ticket number last month to relocate OH lines in the ROW. I was assigned a ticket number PL3QF154, but I do not have a contact.  These lines are holing up construction.  Who can I call? Bob

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Interested to be the ATT vendor

Hi, I am interested to join the bid list as the ATT vendor. I have been registered in the https://www.attsuppliers.com/ as the premier supplier for at least 3 months. There is non of the confirmation letter send even though I fulfill and submit. May I know where should I register?

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Amendment to Easement

Hi - I'm not sure if this is the correct forum, but I'm looking for the department that handles easements in Brooksville, FL. We are seeking to amend an existing easement agreement to correct an error in the legal description.  Any assistance would be greatly appreciated.  Thanks.

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Land Agent Near Sacramento, CA

I work for the County of El Dorado and am responsible for the processing of Abandonment of Easement application. As part of the process, the applicants must obtain approval letters from utility providers.  AT&T is one of those providers.  The contact information we have on file is no

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MPOE Relocation

Who do I contact to relocate mpoe in office building?  I have tried calling AT&T customer service the last few months, and have been transferred all over, then they finally gave us a cabling engineer, and he reached out once and then disappeared, and his cell phone is disconnected. Really

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Need AT&T Public Phone 2000 Pay Phone removed.

I have an AT&T Public Phone 2000 that we would like removed from our property.

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Even support is unable to change a Premier caller id

One of our business phone accounts is still showing an old caller id despite changing the information on the Premier site ourselves AND having Premier Support change it. We are baffled as to why we can't change it and it's costing the user money as people are rejecting his calls.  Can we get s

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AT&T Radio Recommendations

Hi, my client is testing some new ATM technology using Cisco 819 hardware devices and our 4G LTE SIMs.  The devices are attached to a custom LTE APN profile.  My client asked the following:  "I am looking for some values for our tools team to report on. We are looking to report on signal / noise, an

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Need help finding information about a POTs line

Need help finding information about a POTs line that is connected to our elevators. This is urgent. Thank you.

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I need authorization to release the Public Utility Easement in my backyard

AT&T currently has lines running through the easement at the front of our lot, but does not have anything running through the back of our lot. However, according to our survey, there is currently a Public Utility Easement (PUE) there. We need to get written authorization from AT&T to release

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Enterprise 50

hello, can someone tell me if the enterprise 50GB priority is qci7 and then qci 8 after. Also is the hotspot also qci7 and qci8 after. Also can the plan be used in Mexico and canada?

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Containment Letter

Could you please let me know what I need to do to request a Containment Letter for an easement with Southwestern Bell Telephone and what fees are associated with obtaining a letter, if any?

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AT&T (Ohio Telephone and Telegraph Company) Easement

We are developing a large project in Crawford County, Ohio. We need to discuss an existing easement that crosses the property with someone responsible for such within AT&T. We have not been able to locate a person with whom we need to be working.  Can you please provide a contact?

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Account device history

I need to know the IMEI numbers or serial numbers of old phones that have been on my account. I don't have the boxes.  The information is not on my receipts or past bills. How can I get it?

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getting the phone to ring more before going to voicemail

Like someone else posted, our 1070 series phones only ring three times before going to voicemail. We can't get to the phone that fast every time. How do we increase the number of times the phone rings? I've listened to all the settings and helpful hints on the phone itself, no answer. I've read the

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Easement Release

I'm needing to get in touch with an engineer regarding an easement from Southwestern Bell on my property in Houston, TX to determine if it can be released.

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AT&T Device Support & Tutorials

Whether you’re a novice or an expert our Learning Resources can help you put your device to work for you. If you need help with your device, the AT&T Phone & Device Learning Center is a fantastic resource open to you. Complete with a range of how-to videos, tutorials, information on soft

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Damage prevention coordination - new commercial construction in Baton Rouge, LA

We are working on civil site design for a proposed station for emergency responders in the city of Baton Rouge, Louisiana. The project will involve some excavation work, and nearby markers indicate the presence of AT&T facilities. We wanted to reach out and ask if AT&T has any information (m

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Where can I find free training?

Where can I find free training about circuits?

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Rooftop AT&T Equipment

We have a demolition project in Manhattan and need to remove the AT&T equipment on the roof. Who can i contact to schedule a service?

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