Transfer Billing
Want to give someone billing responsibility for your wireless, internet, TV, or home phone service? We can help.
Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
Messaging Solutions
Discussions on mobile Messaging Solutions (or Business Messaging).
699
0
2023-In-The-Spotlight
(0)
No conversations found!
(629)
Official Solution
Remove a passcode in the AT&T Global Smart Messaging Suite for iPhone application
When I set up my AT&T Global Smart Messaging Suite account, I found a setting for a PIN. I created one but preferred not to use one. Can I remove that from the mobile application? If so, where do I go in the iPhone application to remove it?
Question
28
1
0
Accepted Solution
Emails blocked and abuse_rbl@abuse-att.net unresponsive
We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business
Question
1.8K
130
0
Official Solution
Change a user’s email address in AT&T Message Archiving
One of our AT&T Message Archiving users advised me that their email address was incorrect. Does anyone know where I can go to update the email address?
Question
3
1
0
Official Solution
Deactivate a user in AT&T Message Archiving
We have a few AT&T Message Archiving users who are going to be going on leave, and I was asked to deactivate their accounts. Does anyone know where I need to go to make that change?
Question
2
1
0
IP blocked, mail abuse_rbl@abuse-att.net to unblock (everyday occurrence)
This is still ongoing Everyday we mail the abuse_rbl@abuse-att.net then they whitelist, but when we mails @bellsouth.net a different IP gets blocked again and they unable to send, then we have to mail abuse_rbl@abuse-att.net again these are the IP's that got blocked so far 40.107.117.5040
Question
19
5
0
Official Solution
Activate a user in AT&T Message Archiving
A co-worker asked me to activate an AT&T Message Archiving user, and I’m not sure where I need to go to do that. Does anyone know where I need to go?
Question
10
1
0
Official Solution
Set up the interface in AT&T Message Archiving
When we set up our AT&T Message Archiving account, we were advised that we could customize the information that was sent to our account. I’m looking to be able to transfer attachment information. Does anyone know how to configure that?
Question
7
1
0
Official Solution
Add an admin to AT&T Message Archiving
We are expanding our management team, and in doing so, I would like to add these new users to our AT&T Message Archiving account. Does anyone know how to add users to the system?
Question
5
1
0
Limited access to my website from AT&T Network
Hello, community! I've owned a personal blog, https://www.thebagirl.com/kto-takie-biznes-analitiki-i-kak-stat-ba/ (Blog about Business Analysis, in Russian) and for about two weeks now I keep getting complaints from my AT&T visitors about errors, like "Website is not available", Access Denie
Question
57
-1
Official Solution
Supported message protocols in AT&T Business Messaging
I’m looking for information on what kind of messages my users could use to receive messages in AT&T Business Messaging. Does anyone have information?
Question
97
2
0
Popular topics
Expand all
We make it easy to learn how to manage your AT&T Wireline and Wireless Accounts with free instructor-led, virtual training sessions.
Want to give someone billing responsibility for your wireless, internet, TV, or home phone service? We can help.
Need to report an unauthorized AT&T account or an account change?
Be the first to reply
(45)
email flow issue.
im sending marketing emails to my ATT clients and im facing partial inbox issue,what is the reason for that, how to send bulk emails through my dedicated ip's.how to solve this problem
Question
12
0
0
National Night Out
Who can help me to contact a person for support for National Night Out locally which AT&T is a national sponsor of?
Question
22
0
0
Get in touch with ATT for a business proposal
I need the e-mail address where I could send ATT a business proposal.
Question
16
0
0
receiving email (Edited per community guidelines) from my vendor issue
Has anyone had any issues where they once were able to receive (Edited per community guidelines) from their vendor and all of a sudden you were not able to receive them? I have one vendor who this has happened with and AT&T Tech support cannot figure it out. We have checked filters, and blocking
Question
15
0
0
Joining the AT&T Family
Hello, I’ve applied for a few positions with AT&T. I am trying to contact someone to provide my resume with the hopes of someone reviewing my professional expertise and credentials. I upgraded my LinkedIn account and sent messages to recruiters, but none of the recruiters have seen my message
Question
15
0
0
Trending Accepted Solutions
(335)
Official Solution
Remove a passcode in the AT&T Global Smart Messaging Suite for iPhone application
When I set up my AT&T Global Smart Messaging Suite account, I found a setting for a PIN. I created one but preferred not to use one. Can I remove that from the mobile application? If so, where do I go in the iPhone application to remove it?
Question
28
1
0
Accepted Solution
Emails blocked and abuse_rbl@abuse-att.net unresponsive
We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business
Question
1.8K
130
0
Official Solution
Change a user’s email address in AT&T Message Archiving
One of our AT&T Message Archiving users advised me that their email address was incorrect. Does anyone know where I can go to update the email address?
Question
3
1
0
Official Solution
Deactivate a user in AT&T Message Archiving
We have a few AT&T Message Archiving users who are going to be going on leave, and I was asked to deactivate their accounts. Does anyone know where I need to go to make that change?
Question
2
1
0
Official Solution
Activate a user in AT&T Message Archiving
A co-worker asked me to activate an AT&T Message Archiving user, and I’m not sure where I need to go to do that. Does anyone know where I need to go?
Question
10
1
0
Frequently Asked Questions
Expand all
Feel free to create a post requesting assistance or Ask a question. One of our AT&T moderators will reach out to further assist. Have your construction address and contact information at the ready to expedite your request. Please remember that the Business Forum is a public forum and personal information should only be sent via Direct Message. You should not include any personal information in your post.
You can learn more about our current and latest Wireless Business Plans by visiting at https://www.business.att.com/categories/mobile-rate-plans.html
Bring your own device (BYOD) means you bring your own unlocked, compatible device to AT&T. Even if you didn’t buy your device from AT&T, you can activate your phone on a new AT&T plan. Visit us here to learn more https://www.business.att.com/products/bring-your-own-device-byod.html
Our business fiber internet provides the speed, security, and reliability you need to collaborate effectively across various business locations. Learn more at https://www.business.att.com/products/business-fiber-internet.html
You can get support information and requirements by visiting us at https://www.business.att.com/support/supportcenter.html?subtopic#topic_attglobalnetworkcli0
You can also view support contact numbers in our Business Forum post: https://bizcommunity.att.com/conversations/agnc-support/agnc-support-contacts/5df028f8bad5f2f606c5408c
Not finding what you're looking for?
© 2023 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T intellectual property and/or AT&T affiliated companies. All other marks are the property of their respective owners.