Messaging Solutions

Messaging Solutions

Discussions on mobile Messaging Solutions (or Business Messaging).

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Official Solution

Run a Message Report in AT&T Global Smart Messaging Suite

I'm looking to review our worker's usage of the AT&T Global Smart Messaging Suite application. Does anyone know how to look up details on the amount of messaging they do with the product?

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Official Solution

Remove the passcode in AT&T Global Smart Messaging Suite for iPhone app

When I set up my AT&T Global Smart Messaging Suite account on my iPhone, I set a passcode for it. I’m not a fan of having to enter it and wanted to see about removing it. Does anyone know where I need to go on the phone to disable the passcode?

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View an attachment in AT&T Message Archiving

I’m looking to access an image that one of my workers sent me. I prefer to open the images on my desktop as opposed to my mobile device. Does anyone know if I can do that?

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Email to sms/mms - Whitelist Domain Name?

We are a fire district in Washington State and we use email to text for callback notifications to employees.  Some employees who are AT&T subscribers (employee personal phones) inconsistently receive the messages.  We wonder if a possible solution would be to whitelist our domain so your system does

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Delete a user in AT&T Global Smart Messaging Suite

I’m a new administrator for our AT&T Global Smart Messaging Suite account, and I need to remove the users that are no longer with the company. Does anyone know where I need to go to delete these users?

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Official Solution

Set a passcode in the AT&T Global Smart Messaging Suite for iPhone app

I’m looking for information on how to set a password on my AT&T Global Smart Messaging Suite. I was asked to set one up by my IT department, and I’m not sure how to do it. Can I set that up from my iPhone?

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Official Solution

Compose a message in the AT&T Global Smart Messaging Suite for iPhone app

We started using AT&T Global Smart Messaging Suite, and I’m not sure how to send a message in it. I’m using the application on my iPhone. Does anyone know how to send a message?

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Official Solution

Set a status in the AT&T Global Smart Messaging Suite for iPhone app

I will be traveling between client locations, and I want to avoid miscommunications with my co-workers. Is there a way to let them know that I’m not available in the AT&T Global Smart Messaging Suite application? I’m using the iPhone application if that changes anything.

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Official Solution

Change your passcode in the AT&T Global Smart Messaging Suite for iPhone app

We were asked to ensure that we are constantly, and I’m looking to change my AT&T Global Messaging Suite password. Unfortunately, I’m traveling and only have access to my iPhone. Does anyone know if I can reset my password from the iPhone app?

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Official Solution

Add a profile picture with the camera in the AT&T Global Smart Messaging Suite for iPhone app

I saw in an earlier post that you could set a profile image in the AT&T Global Smart Messaging Suite application on my iPhone. Unfortunately, I don’t have an image saved that I can use. Am I able to take a new picture instead?

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