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Messaging Solutions

Messaging Solutions

Discussions on mobile Messaging Solutions (or Business Messaging).

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Official Solution

Remove a passcode in the AT&T Global Smart Messaging Suite for iPhone application

When I set up my AT&T Global Smart Messaging Suite account, I found a setting for a PIN. I created one but preferred not to use one. Can I remove that from the mobile application? If so, where do I go in the iPhone application to remove it?

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Accepted Solution

Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

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1.8K

130

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Change a user’s email address in AT&T Message Archiving

One of our AT&T Message Archiving users advised me that their email address was incorrect. Does anyone know where I can go to update the email address?

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3

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Official Solution

Deactivate a user in AT&T Message Archiving

We have a few AT&T Message Archiving users who are going to be going on leave, and I was asked to deactivate their accounts. Does anyone know where I need to go to make that change?

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IP blocked, mail abuse_rbl@abuse-att.net to unblock (everyday occurrence)

This is still ongoing Everyday we mail the abuse_rbl@abuse-att.net then they whitelist, but when we mails @bellsouth.net a different IP gets blocked again and they unable to send, then we have to mail abuse_rbl@abuse-att.net again   these are the IP's that got blocked so far 40.107.117.5040

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19

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Official Solution

Activate a user in AT&T Message Archiving

A co-worker asked me to activate an AT&T Message Archiving user, and I’m not sure where I need to go to do that. Does anyone know where I need to go?

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10

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Official Solution

Set up the interface in AT&T Message Archiving

When we set up our AT&T Message Archiving account, we were advised that we could customize the information that was sent to our account. I’m looking to be able to transfer attachment information. Does anyone know how to configure that?

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Official Solution

Add an admin to AT&T Message Archiving

We are expanding our management team, and in doing so, I would like to add these new users to our AT&T Message Archiving account. Does anyone know how to add users to the system?

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5

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Limited access to my website from AT&T Network

Hello, community! I've owned a personal blog, https://www.thebagirl.com/kto-takie-biznes-analitiki-i-kak-stat-ba/ (Blog about Business Analysis, in Russian) and for about two weeks now I keep getting complaints from my AT&T visitors about errors, like "Website is not available", Access Denie

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Supported message protocols in AT&T Business Messaging

I’m looking for information on what kind of messages my users could use to receive messages in AT&T Business Messaging. Does anyone have information?

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email flow issue.

im sending marketing emails to my ATT clients and im facing partial inbox issue,what is the reason for that, how to send bulk emails through my dedicated ip's.how to solve this problem

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National Night Out

Who can help me to contact a person for support for National Night Out locally which AT&T is a national sponsor of?

Question

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Get in touch with ATT for a business proposal

I need the e-mail address where I could send ATT a business proposal.

Question

16

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receiving email (Edited per community guidelines) from my vendor issue

Has anyone had any issues where they once were able to receive (Edited per community guidelines) from their vendor and all of a sudden you were not able to receive them? I have one vendor who this has happened with and AT&T Tech support cannot figure it out. We have checked filters, and blocking

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15

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Joining the AT&T Family

Hello, I’ve applied for a few positions with AT&T. I am trying to contact someone to provide my resume with the hopes of someone reviewing my professional expertise and credentials. I upgraded my LinkedIn account and sent messages to recruiters, but none of the recruiters have seen my message

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Trending Accepted Solutions

(335)

Official Solution

Remove a passcode in the AT&T Global Smart Messaging Suite for iPhone application

When I set up my AT&T Global Smart Messaging Suite account, I found a setting for a PIN. I created one but preferred not to use one. Can I remove that from the mobile application? If so, where do I go in the iPhone application to remove it?

Question

28

1

0

Accepted Solution

Emails blocked and abuse_rbl@abuse-att.net unresponsive

We've had a couple of dedicated IP addresses that we've sent email from for years and everything was fine but unfortunately a couple of months ago we were forced to migrate to a couple of new dedicated IP addresses. Since the IP migration we've been receiving blocks when attempting to get business

Question

1.8K

130

0

Official Solution

Change a user’s email address in AT&T Message Archiving

One of our AT&T Message Archiving users advised me that their email address was incorrect. Does anyone know where I can go to update the email address?

Question

3

1

0

Official Solution

Deactivate a user in AT&T Message Archiving

We have a few AT&T Message Archiving users who are going to be going on leave, and I was asked to deactivate their accounts. Does anyone know where I need to go to make that change?

Question

2

1

0

Official Solution

Activate a user in AT&T Message Archiving

A co-worker asked me to activate an AT&T Message Archiving user, and I’m not sure where I need to go to do that. Does anyone know where I need to go?

Question

10

1

0

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