Account & Billing

I've cancelled my business Internet twice now and it still shows as an active account on the at&t app. I was told on the first call to cancel that I would receive an email on where to return my equipment but have received no such email. After that call to cancel, my account that was in good stan

Hi All, I have a friend who had a business account with his partner. They dissolved the company and his partner cancelled the account. Is there any way to get his original number back that he has had for many yeara? Thanks in advance. Ron

Hello, We are a software company with software that many clients use. This software includes functionality for e-mailing customers, whether individually or through automated marketing campaigns (also via automated processes like purchase confirmations). We've received 3 reports in the past month fr

I am writing to express a concern regarding an issue I am facing with my recently purchased AT&T business number. I have been unable to register a WhatsApp/WhatsApp Business account with this number. After spending several hours attempting to register and conducting research, it has become evide

I recently visited an AT&T store, due to my phone crashing, the sales rep asked if I would like to trade my personal account to a business account because I am a small business owner with employees who are self contracted. I told her I would think about it and discuss again at a later date. Can anyo

I am trying to sign up for my online account and it is asking me for a FAN PIN that I never set.

I’ve been having trouble with my mobile internet in the area that I live for almost two weeks. It just doesn’t work at all or takes forever to load very basic websites. I have a garage door that opens from the app and it doesn’t work with such a poor service. I spoke to multiple customer support age

We have about 4 months remaining on our service contract with Cox for Internet, phone, and TV but can no longer tolerate the horrific service and treatment by Cox San Diego. I see ATT is covering the cancelation fee in other segments. Will ATT cover our cancelation fee if we want to switch immediate

How do I see a detailed record of the numbers I've called or texted in a billing cycle?

We cancelled our services with AT&T in July of this year, but we keep getting BAN invoice every month. Nobody on the phone in custmer service after 3 long phone calls can help me. We should not be getting bills fro AT&T any longer. Please help!

Hi!We have recently been exchanging our older and slower AT&T circuits for newer, faster ones. The new circuits are under the ACC Brand - which, is an AT&T Brand.Now I can't see my circuits under my AT&T Business Portal.  Where can I see this information? Thank you

Long story short, my fiancé bought me a new Series 9 watch to replace my series 5. I chatted in with AT&T and was disconnected because of timing out, 3 different times. I tried calling in, the hold was an hour +.I finally chatted in tonight, let the rep know I needed a watch removed on our plan

I've cancelled my business Internet twice now and it still shows as an active account on the at&t app. I was told on the first call to cancel that I would receive an email on where to return my equipment but have received no such email. After that call to cancel, my account that was in good stan

I am writing to express a concern regarding an issue I am facing with my recently purchased AT&T business number. I have been unable to register a WhatsApp/WhatsApp Business account with this number. After spending several hours attempting to register and conducting research, it has become evide

ATT has verified my business as of Tuesday when they called me. Can ATT please lift the flag off of my business so I can place my order? I’ve spoke to a representative with ATT yesterday and she confirmed that the fraud department has not yet unflagged my account.