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Mobile Office & Retail Solutions

Mobile Office & Retail Solutions

Tips on Mobile Office & Retail Solutions (i.e. Office@Hand and Box).

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Official Solution

Enable iOS APN Protection in AccessMyLAN

I had a user that could temporarily make changes to the network settings on his iPhone device. I’m looking to remove that permission, but I’m not sure where to go in AccessMyLAN. Does anyone know what I need to do?

Question

4

1

0

Official Solution

Enable a device in AccessMyLAN

One of my co-workers mistakenly disabled a few of our user’s devices in AccessMyLAN. I want to re-enable them, but I’m not sure where to go to do that. Does anyone know?

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5

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Official Solution

Edit the App Control list in AccessMyLAN

I talked to a co-worker who advised me that I could require our devices to utilize a specific set of applications. Does anyone know how to set that up?

Question

9

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Official Solution

Create a group data plan in AccessMyLAN

We have technicians traveling out of the country, and I want to ensure that they are not exceeding our data allotment. Does anyone know how I can set that up in AccessMyLAN?

Question

7

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Install Google Play apps in MobileIron® from AT&T for Android

I was told that I would be able to download regular apps if I used MobileIron. Does anyone know how to install regular apps?

Question

1.2K

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Official Solution

Edit a policy’s Group Data Limit in AccessMyLAN

The previous administrator configured a group for some of our international technicians but entered a higher limit than we allotted. Does anyone know where I can go in AccessMyLAN to make changes to the group settings?

Question

9

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Official Solution

Edit a policy’s data connection speed in the AccessMyLAN web portal

I’m a newer AccessMyLAN administrator, and I’m looking to make it so that if a user exceeds their data limit, that their speed is throttled. Does anyone have information on how I can do that?

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4

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Official Solution

Edit a policy in the AccessMyLAN

When we created our AccessMyLAN policy for international users, we disabled VPN software by mistake. Does anyone know where I need to go to change that?

Question

6

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Official Solution

Disable Wi-Fi Protection in AccessMyLAN

I want to allow my users to be able to freely use wi-fi freely but still control their data when using any mobile network. Does anyone know if you can do that in AccessMyLAN?

Question

10

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Official Solution

Disable the Android security settings in AccessMyLAN

I’m setting up our AccessMyLAN devices and want to run a few tests while the devices have no security settings applied. Does anyone know if I can do so? If so, how do I disable it?

Question

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