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Billing

Learn and discuss your FirstNet billing and general account questions.

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Virtual Pre-paid Minutes Care

AT&T should be ashamed of this product. No live customer support, even for billing (I was billed but did not receive the minutes). Been trying since

 posted 

a month ago

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Last response by 

a month ago

Mrs Catherine Howard

I put in the info called for, access number & pin number and ordered 100 minutes. Those minutes were not added to my card. But the charge for 1000 min

No bill access from account login

Currently I switched over to FirstNet with little issue. However over the last 2 months I still can not see or access any bills or plan information. I

 posted 

5 months ago

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Last response by 

5 months ago

Billing

How do I find my billing details? I log into my account and it comes up as management, then it says manage services & billing. I click on that and all

Firstnet is a scam!

I recently switched from verizon to firstnet hearing they take care of first responders. What a mistake that was when I initially signed up they told

 posted 

5 months ago

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Last response by 

5 months ago

First Net in-home consultation SCAM

I signed up for First Net in June. The rep for First Net actually came to my house and signed me up for First Net and also signed my wife up for AT&T.

Defer sales tax because listed tax exempt

Hello. I recently ordered 2 iPad Pro 12.9” 256 gb. Both were very clearly noted to be “tax exempt” due to serious issues and actual traded in device t

Leased phones

Can I make extra payments on the principal of my phone in addition to the regular monthly payment?

 posted 

5 months ago

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Last response by 

5 months ago

ATT -- do NOT "join": FIRSTNET for free! Its a LIE!!

AT and T sells the First Net account to you … I was also told it would cost NOTHING -- would save me $10 a month -- and get $300 off the phone I was p

Linking FirstNet account with myATT hub

How do I link my FirstNet account to my "myATT" account hub so I may see all of my phones?

 posted 

6 months ago

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Last response by 

6 months ago