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Learn and discuss your FirstNet billing and general account questions.

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Negative Collections Charge Appeared on my Credit

I haven’t had an account of any sort with AT&T for over a decade and the account balance at the time was paid in full. I have NEVER had a business acc

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Firstnet is a scam!

I recently switched from verizon to firstnet hearing they take care of first responders. What a mistake that was when I initially signed up they told

 posted 

9 months ago

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Last response by 

6 days ago

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Fraudulent 11ATT Mobility

I looked at my credit report today which I had a perfect credit report and it makes it very clear that this showed up a state that it was opened a mon

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Fraudulent credit account

I just checked my credit score and there is a collections account for $1400 From 11 ATT Mobility! The date added is from Jan 2020. This is ridiculous

 posted 

3 months ago

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Last response by 

3 months ago

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Virtual Pre-paid Minutes Care

AT&T should be ashamed of this product. No live customer support, even for billing (I was billed but did not receive the minutes). Been trying since

 posted 

6 months ago

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Last response by 

5 months ago

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Mrs Catherine Howard

I put in the info called for, access number & pin number and ordered 100 minutes. Those minutes were not added to my card. But the charge for 1000 min

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No bill access from account login

Currently I switched over to FirstNet with little issue. However over the last 2 months I still can not see or access any bills or plan information. I

 posted 

9 months ago

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Last response by 

9 months ago

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Billing

How do I find my billing details? I log into my account and it comes up as management, then it says manage services & billing. I click on that and all

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First Net in-home consultation SCAM

I signed up for First Net in June. The rep for First Net actually came to my house and signed me up for First Net and also signed my wife up for AT&T.

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447

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Defer sales tax because listed tax exempt

Hello. I recently ordered 2 iPad Pro 12.9” 256 gb. Both were very clearly noted to be “tax exempt” due to serious issues and actual traded in device t

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