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Official Solution

Check your AT&T Office@Hand voicemail via mobile application or landline

I’m working at a client site and need to access a message that was left on my AT&T Office@Hand account. Does anyone know if I can do that from a landline? If so, how do I check the message?

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Official Solution

Check your AT&T Office@Hand voicemail via online account

My I.T. department is working on my mobile device. I need to access a message that my supervisor sent me earlier today. Does anyone know if I can listen to AT&T Office@Hand messages on my computer?

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My Client's website is being marked as malware and blocked

I'm having an issue that I'm seeing listed in several other tickets on this forum. My client is a large, reputable e-comm site. We just changed their URL to better match their branding and now AT&T customers are getting a message the the site has malware and is being blocked. Please let me kn

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PTR Records who to contact?

I need some PTR records. Who can I reach out to to get them created? I am a Internet Business Customer. When I call technical support they said they don't know what a PTR record is.

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Official Solution

Plantronics integration with the AT&T Office@Hand desktop application

My company started using AT&T Office@Hand and one of my co-workers told me that the desktop software allowed you to control it via my headset. They mentioned that I should be able to plug the headset in and the system would detect it. Does anyone know if I can configure it manually?

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Malware warning for business site for ATT customers

Hello! ATT visitors to our business website are getting the malware warning. Other visitors have no problem. We had a previous site on the URL that was attacked, and after trying everything, completely re-built the site and changed domain hosts last year. Only the ATT customers seem to have this iss

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Official Solution

Setting up an Extension’s Call Information on Your AT&T Office@Hand Mobile Application

One of our AT&T Office@Hand user advised us that they would like to have the system display the dialed number as opposed to the standard caller ID. I only have access to the account via my mobile device. Does anyone know if I can change that setting from the application and, if so, how I go abou

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AT&T Office@Hand application is consistently being removed or uninstalled

Hello, We've encountered issues where the AT&T Office@Hand application is consistently being removed or uninstalled from the local computers.Any suggestions

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Need assistance with IP whitelisting

Hello, We have encountered a significant issue with our email deliverability and we need your immediate assistance. Recently, we started warming up a new IP address to enhance the reliability and security of our email communication. Unfortunately, we have been blocked by AT&T, sbcglobal, and bel

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How to Retrieve Apple Reseller ID for Mobile devices

Can someone help me locate this? Apparently AT&T needs an Org ID for our Company to retrieve the Apple Reseller ID?

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Malware warning for business site for ATT customers

Hello! ATT visitors to our business website are getting the malware warning. Other visitors have no problem. We had a previous site on the URL that was attacked, and after trying everything, completely re-built the site and changed domain hosts last year. Only the ATT customers seem to have this iss

Question

6

0

0

AT&T Office@Hand application is consistently being removed or uninstalled

Hello, We've encountered issues where the AT&T Office@Hand application is consistently being removed or uninstalled from the local computers.Any suggestions

Question

15

0

0

Need assistance with IP whitelisting

Hello, We have encountered a significant issue with our email deliverability and we need your immediate assistance. Recently, we started warming up a new IP address to enhance the reliability and security of our email communication. Unfortunately, we have been blocked by AT&T, sbcglobal, and bel

Question

12

0

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IP Address being blocked not receiving emails

Good Morning, We recently found emails being sent from our IP address 67.231.80.100 are not being accepted and/or delivered to AT&T account users. We are a credit card rewards company that provides services to multiple financial institutions such as UMB, BofA, Citizens Bank, and many ot

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IP address blocked from sending emails

I to have written to abuse_rbl@abuse-att.net several times over the past 2 weeks with no response. I opened a separate ticket in your business forum and no response. I run a CRM for anon-profit which sends mailings to its opted-in membership list. They send mailings 2-4 time per week to their broa

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Official Solution

Check your AT&T Office@Hand voicemail via mobile application or landline

I’m working at a client site and need to access a message that was left on my AT&T Office@Hand account. Does anyone know if I can do that from a landline? If so, how do I check the message?

Question

20

1

0

Official Solution

Check your AT&T Office@Hand voicemail via online account

My I.T. department is working on my mobile device. I need to access a message that my supervisor sent me earlier today. Does anyone know if I can listen to AT&T Office@Hand messages on my computer?

Question

21

1

0

Official Solution

Plantronics integration with the AT&T Office@Hand desktop application

My company started using AT&T Office@Hand and one of my co-workers told me that the desktop software allowed you to control it via my headset. They mentioned that I should be able to plug the headset in and the system would detect it. Does anyone know if I can configure it manually?

Question

42

1

0

Official Solution

Setting up an Extension’s Call Information on Your AT&T Office@Hand Mobile Application

One of our AT&T Office@Hand user advised us that they would like to have the system display the dialed number as opposed to the standard caller ID. I only have access to the account via my mobile device. Does anyone know if I can change that setting from the application and, if so, how I go abou

Question

17

1

0

Official Solution

Using the Broadband Capacity and Quality Test Tool in AT&T Office@Hand

My company is looking to start using AT&T Office@Hand and I was asked to verify that our network can support it. Does anyone know how I can check?

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