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General App Support

Browse announcements and general support discussions here.

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New DEP Reseller ID?

Hi - I am looking for AT&T's Reseller ID for Apple's Device Enrollment Program.  Other forum posts here have given the number as 722D390, but this doe

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Using the active call controls in the AT&T Office@Hand desktop application

I need to learn more about the AT&T Office@Hand desktop application. My company added me to our account, and I need to start using it going forwar

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8

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Official Solution

Create a messages-only extension for a company holiday mailbox in AT&T Office@Hand

My co-worker set up some holidays in our AT&T Office@Hand account. However, I prefer that we notify customers if they call that our offices are cl

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10

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Official Solution

Customize the business hours notification settings in the AT&T Office@Hand iOS application

I’m using the AT&T Office@Hand iOS application, and I’m looking to update the settings for calls that are received after hours. Does anyone know w

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14

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Official Solution

Why does my music on Spotify Premium APK keep stopping?

Hi everybody!I am a community member who loves listening to music. I don't understand why my Spotify stops playing music so often these days? I don't

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41

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Official Solution

Customize an extension’s advanced rules in the AT&T Offie@Hand for iOS application

I'm currently traveling between offices and received an email that one of the managers on our AT&T Office@Hand account needs changes made to their

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8

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Official Solution

Configure a custom ringtone for the AT&T Office@Hand desktop application

We started using the desktop client for AT&T Office@Hand. However, I’m having trouble distinguishing the ring from this and some of the other appl

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11

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Official Solution

Set up the Dial-by-Name Directory in AT&T Office@Hand

I’m a new administrator for our AT&T Office@Hand account. I was asked to set up the extensions for our management team in our account. Does anyone

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9

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Official Solution

Configure your company information in AT&T Office@Hand

We changed our support contact information, and I realized that our AT&T Office@Hand account still has our old information. Does anyone know where

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10

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Official Solution

Configure the Advanced Call Handling Settings in AT&T Office@Hand

When we signed up for AT&T Office@Hand they mentioned that we could set up how calls are routed based on the time and day. Does anyone know what I

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