General App Support

General App Support

Browse announcements and general support discussions here.

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Official Solution

Set the AT&T Office@Hand desktop app as the default calling app

Our company started using AT&T Office@Hand, and I’m having trouble when I go to place a call my computer tries to open the older software that we used. Does anyone know how I can fix that?

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Using the email-to-fax features in AT&T Office@Hand

Someone in my office mentioned that I could send an AT&T Office@Hand fax from my email. However, I'm not sure how to do that. Does anyone know what I need to do?

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Send a fax via the AT&T Office@Hand mobile app

I’m looking for info on sending an AT&T Office@Hand fax message from my phone. Does anyone know where I need to go to do that?

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Why does my music on Spotify Premium APK keep stopping?

Hi everybody!I am a community member who loves listening to music. I don't understand why my Spotify stops playing music so often these days? I don't know if it's my network or the network card or my application. I found a fix that was to download the [edited per community guidelines] app on CoiMobi

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Official Solution

Send a fax via your AT&T Office@Hand online account

One of my co-workers advised me that I could send a fax using the AT&T Office@Hand portal. Does anyone know how to do that?

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Official Solution

Troubleshooting fax attachment issues in AT&T Office@Hand

I’m trying to send an image via AT&T Office@Hand, and I’m getting an error that the attachment is too big. Does anyone know what the size limit is for fax messages?

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Official Solution

Print a fax from the AT&T Office@Hand mobile app

A co-worker has provided a report that I want to provide to my client while on site. Unfortunately, I don’t have access to my laptop but would like to print the message. Does anyone know if I can use the AT&T Office@Hand application on my phone?

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Official Solution

AT&T Office@Hand outbound fax settings

I have been tasked with managing our AT&T Office@Hand account. I’m looking to change the form that our workers use when sending fax messages. Does anyone know where I can change the information requested?

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United Airlines Check In

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Official Solution

AT&T Office@Hand fax overview

I'm new to the AT&T Office@Hand product, and I'm looking to see if anyone has information on how I can use it to send faxes out. I remember seeing that you could use an actual fax machine, but our office got rid of ours, so I'm not sure how else I can send one. Does anyone know?

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