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2023-In-The-Spotlight

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Prospective Suppliers

Interested in becoming a Prospective Supplier for AT&T or participate in an AT&T Phone auction? For suppliers interested in doing business with AT&T or looking to participate in AT&T Phone Auctions, please visit AT&T Suppliers Portal (http://sm.att.com/a538e59f) for more info

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2023-Latest-Conversations

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Official Solution

Join a meeting as a participant in AT&T Office@Hand

I started using AT&T Office@Hand, and I’m looking for information on how to join a conference call from the desktop application. Does anyone know where I need to go?

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Official Solution

Add zones in bulk in AT&T Fleet Management for Enterprise/Government

We added a new worksite, and I was asked to add it to our AT&T Fleet Management for Enterprise/Government account. In the past, we created a series of zones to mark the worksites, entire points, and restricted areas. Does anyone know if I can add all of these at once?

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Business Attendant

Any advice on setting up Business Attendant? I am very computer literate so that should not be an issue. While trying to run a retail store, I have spoken with ATT support numerous times only to get transferred and dropped numerous times. I have had the service removed and added back twice. First I

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Change Caller ID

Can I message somebody here to get a number's caller id changed? Thank you.

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Need help to cancel a business order

Hello, I'm having trouble canceling my business order. I clicked "cancel orders" on AT&T Business Center, and it always shows "We've received your request to cancel order #ORDLxxxxxxx". After couple weeks the Order status still shows "in Progress". I also made several phone calls to AT&T, e

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Fiber install

I've been waiting for 2 months to get fiber installed on my property. I have been in contact with the engineer who is responsible for the build, and he said that construction would begin at the end of the month (November 2023), but nothing has happened yet. I have reached out to him 3 times over the

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I need to request a "Will Serve" and a "Non-interference" letter for a new development

Our client has a approved small subdivision project and we need a will serve letter as well as a non-interference letter because there is a old telephone company easement on the land.  Please let us know who we need to contact, thank you.  Jimmy

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Need a contact in the Construction and Engineering Department

We have been requesting a field inspection to happen at our property to have a low voltage ATT line moved. This line is on our property and interfering with our construction. We have been emailing ATT rep so831p@att.com and have not received any updates. Can someone please provide me a reps contact

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Service Availability Letter

Hello, I need a letter of availability for a property

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IPFlex Billing Telephone Number

Good morning, Our Government customer is asking if a Billing Telephone Number (BTN) is populated within the Billing Invoice after a cutover/porting into IPFlex. Many Thanks, Kevin

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Will-Serve/Service Availability Letter - Newton County Georgia

I'm looking for a contact with the Engineering/Construction Department for a Will-Serve Letter for a new project in Newton County, Georgia. There are AT&T fiber lines running along the frontage on US Highway 278, so I just need a Will-Serve Letter to provide to the owner. Thank you,

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Installing service in new construction subdivision

I work with a developer who is building a development in South Carolina. We want to request At&t to install service within this residential subdivision. Please let me know who to contact. 

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Utility Signatures

I have been waiting on a direct message response for 3 weeks now to get signatures on my civil drawings to get started on a project with the city of Houston. Why is it taking so long to get a response?

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Accepted Solution

ATT PHONE AUCTION

Hello, im trying to register in the att suplier website in order to gain access in the att auctions of phones. can somebody assist me?

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Windows 2000 Version

Where can I download the latest version that works with Windows 2000?The last version of the AT&T Global Network Client that supported Microsoft Windows 2000 was Version 7.4.1.  That version can be downloaded from the ftp server from:ftp://ftp.attglobal.net/pub/client/win32/7.4.1/

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