What is FirstNet and Family?
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
Eligibility
Technical Issues & Support
Billing
General Questions
FirstNet and Family
Want to know if you are eligible for FirstNet? Learn FirstNet eligibility requirements.
Connecting both worlds. Public safety and those who support them get the mission-critical wireless network of FirstNet, and families save up to 25%.
With FirstNet and Family, first responder families can sign up for discounts.
Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was
Question
•
Technical Issues & Support
61
1
0
I recently switched from an ATT plan to a FirstNet plan. When I was in the store the rep explained that I would get my unlimited phone line for $65. Included in that price was a cellular watch and cellular ipad. I did not need either. The rep explained they're "Free" and continued to grab a watch an
Question
•
Billing
50
1
0
I just bought an iPhone 12 from a man.But its carrier is in blacklist.Because it’s lost or stolen. How can I unlock it?
Question
•
General Questions
103
1
0
Just got first net today. Left Verizon for this crap. Having service issues already. Probably canceling tomorrow.
Question
•
Technical Issues & Support
26
1
0
Wireless phone in home will not make or receive calls. Acct #188184287166, Bill is paid monthly no service, it's been over TWO years. In March 2021 connected modem to use computer NO PHONE SERVICE red light is consistent. Last customer service agent sd. 24 hours there would be assistance, this was
Question
•
Technical Issues & Support
54
0
0
Switch over to Firstnet from a normal AT&T plan about 8 months ago. Prior to the switch I never miss a call or message. Now it's a normal occernce. I've had people call me three times in a role and phone didn't ring or show I have a message. Then again it will work fine. I've been though customer se
Question
•
Technical Issues & Support
92
2
0
I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne
Question
•
Billing
54
2
0
Accepted Solution
I was totally scammed by an AT&T store representative, I have been an AT&T customer for over 15 years, purchased several phones over the years and have 5 lines on my account. I went into an AT&T store located in Ala Moana Mall Honolulu Hawaii, I went in over a year ago to buy my son a ne
Question
•
Billing
98
2
0
i installed the rsa toolbar and i do not see it on IE at all
Question
•
Technical Issues & Support
1.5K
1
0
In September I traded in my iPhone 12 to get the iPhone 14. When the iPhone 14 was delivered to my house I put my iPhone 12 into the box that was sent as per instructions and sent it out. Beginning of December I started to receive messages saying they never received my device. Dec 15th
Question
•
Billing
71
1
0
As everyone knows email is the fastest and cheapest way of sharing information with anyone. It is also one of the most secure way of sharing data or information. There are numbers of email service providers all over the globe. Bellsouth Login is the most secured and preferred email service used by p
Question
•
Technical Issues & Support
3.2K
0
0
I completed the assessment. And the application but i got no opportunity to do a phone interview as im not able to do a in person interview at this time how do i switch it to do a phone interview instead? I've already called the at&t location but they say theirs nothing they can do.
Question
•
Eligibility
86
0
0
I made a complaint and AT&T contacted me saying they would help to resolve it. I have not heard from them. It says I have three comments but I think one is theirs and 2 are mine. Not sure how this forum works. Does AT&T contact you through this forum with the solutio
Question
•
General Questions
51
0
0
i'm a AT&T retiree. who can I call and TN please?
Question
•
General Questions
539
0
0
FirstNet is the only nationwide wireless broadband communications platform dedicated to America’s first responders and public safety community. This reliable, highly-secure communications platform brings reliability to public safety agencies and first responders—helping them make faster and better decisions to keep themselves and the public safe. FirstNet is different from other carriers in that it has a dedicated public safety core that routes FirstNet traffic. It also encrypts network traffic within the core, creating the highly secure environment public safety requires.
FirstNet is exclusively for first responders and those that support their vital efforts. This includes law enforcement, fire protection services, emergency (911) call dispatching and government Public Safety Answering Points, emergency planning and management offices, and emergency medical services. Other essential personnel who support first responders before, during and after an emergency can also subscribe to FirstNet. These organizations provide medical care, mitigation, remediation, overhaul, clean-up, restoration, or other such services during or after an incident.
Rate plans are available for organizations or individuals. Eligible customers can choose from a variety of plans that fit any situation—choosing talk, text, data, mobile hotspot and/or tethering services. And they can be used with a compatible smartphone, tablet or wearable device. Learn more about FirstNet Rate plans at https://www.firstnet.com/plans.html.
Eligible organizations and individuals can sign up for FirstNet at http://www.firstnet.com/signup.
To activate your FirstNet account, you can either refer to the Activation Email you received or click here and follow the onscreen instructions. Further details can be found in the User Activation Guide.