Need to get in touch with a Sales Representative? Talk to a Business Expert HERE .
Account & Billing Support

Account & Billing Support

Discuss your business billing and general account questions.

4.8K

Ask a question

2023-In-The-Spotlight

(0)
No conversations found!
(3728)
S
Easements and Real Estate

I have two parcel of land in El Dorado County in California that we are making a lot line adjustment within. The County has required us to get a letter from every easement holder. There is an easement across our property that is held by AT&T (was originally held by Pacific Bell). We are not prop

Question

93

3

0

Billing help for a business account

We recently switched our internet provider to ATT, had a firewall installed and signed up for Office@Hand. After a few months we received a notice that we were delinquent in our bill which we had never received and after lengthy waits on the telephone, we were able to speak with a representative who

Question

43

0

0

BC still without phone service

On May 23 I posted a complaint about my business phone being turned off; believing AT&T had not sent a bill after taking over as my telephone service provider earlier in the year. Well my business phone being disconnected had nothing to do with AT&T; however, getting AT&T to becom

Question

1.8K

0

0

0

I want to cancel my Wifi Services With At&T

I want to cancel my WiFi service with AT&T, I no longer want a service and have switched to a different provider.

Question

13

0

0

Getting billed multiple times for disconnected account

we have circuit in Sandiego, and we have disconnected it two years back and we are still getting billed for that. we have reached our account manager alex  he said the disconnection was not done properly he once again initiated the process, but we are not getting proper response. we need to es

Question

31

0

0

Disappointed with AT&T Business/Sales Folks

Hi folks, I just wanted to share a difficult experience, as it is hard to reach anyone at AT&T that can do anything. I'm trying to switch from residential to business Internet, mainly because I want the 5 static IPs.  Initially, I spoke with some one that said I could get business fiber n

Question

34

0

0

Business line cancellation

I cancelled an ISDN line on January 12, 2024. I got a cancellation confirmation number from the representative. But I am still getting invoices for the account more than three months later.  I've tried every 800 number I've been given and spoked to probably 12 or 13 CSRs, but they either can't

Question

37

0

0

Need to view bills

I do not have a billing tab as part of my Business Center page, how can I get that?

Question

20

0

0

ATT Managed Internet Backup Scam

To whom it may concern: We received a phone solicitation from ATT Business sales department on 3/11/24. The very aggressive salesperson pushed us to order an internet back service and device. We declined repeatedly. She said she would send an email for us to read in case we reconsidered. We then

Question

116

2

0

Fraudulent & Deceptive Business & Billing Practices on behalf of AT&T

I need to find my local regional account manager for our business's accounts. There are about 6 or 7 accounts total. Every Avenue that we have attempted to this point in getting these issues resolved has been fruitless and I have been attempting to resolve these issues since July of 2023 when I came

Question

61

1

Be the first to reply

(393)
Los Angeles Design Engineering Department Contact Information

Hello, I work for a development company and we are currently building 10 new single-family homes in Paramount, California, 90723. The vacant land where these homes are being built had no utilities on-site. We require landline phone lines for the project to ensure that the new homeowners have access

Question

4

0

0

Need Assistance Completing Registration

Hi, I need help completing my registration to get logged into the AT&T Business Center and I cannot get any assistance from anyone I have spoken to at the AT&T Customer Service Line. I called the eBiz phone number also and after waiting on hold for almost 2 hours, I got a message stating tha

Question

14

0

0

Bundled Accounts

Why are my business accounts not bundled? I recently upgraded to the new fiber lines for my businesses internet and phone service, when they first proposed me the offer i was told i could bundle my mobile phones and tablet bill all in with the fiber for a bill that would be cheaper than paying 3 sep

Question

18

0

0

Horrible customer service

I contacted AT&T Business to see why I had a $255.95 payment auto-deducted on May 30th. I cancelled my auto-pay on April the 10th so I could pay the bill when I actually get paid. I called and cancelled my account on April 27th at the same time that I got an return label for my hotspot device. T

Question

29

0

0

Need help cancel

Can anyone help me cancel business service? on hold all day...nothing

Question

26

0

0

Trending Accepted Solutions

(54)

Accepted Solution

Multiple fees charged even though account is in good standing

We are being charged late fees every month for the last 6 months even though we paid for our service on time. We called many times and the representatives on the phone always promised to take care of this and gave us several reference numbers, however the fees are still being charged monthly. They

Question

26

1

0

Accepted Solution

Suspended lines canceled lines new lines and large unknown amounts

I upgrade to note 20 ultra I added next up for $5.00 a month. July I did the next up and was sent my S23Ultra I was also sent some work type phone. I transfered from note 20 ultra to S23ultra I talked to the representative who sent me the phone I told him that I donot want that "FREE" phone so he to

Question

29

2

0

Accepted Solution

Looking to confirm an order placed on ATT.com actually went through.

Hello! Last week, I placed an order for a new phone on the business account I administer. I have received a "Your opinion is important to us" email asking for a review of the phone, but I didn't receive an order confirmation email or any tracking information. Is there a way to see purchase history o

Question

66

5

0

Accepted Solution

galxy s4 fails to update to lollipop

Hello, I am trying to update my s4 to the newest available version.  The download is successful and then the phone restarts and starts the install.  It gets to about 28% and then restarts.  When I unlock the phone after the restart is complete the software update says it was interrupted.  I have ver

Question

1.2K

3

0

Accepted Solution

Terminate a SONET Account

Hello I have a SONET Circuit I need disconnected.I have attempted this through the Disconnect desk but the system will not accept it.I have sent several disconnect notices to Global Support and they state they cannot disconnect it and go to the Disconnect desk or our Account Manager. I have sent s

Question

30

2

0

Frequently Asked Questions

Expand all
Not finding what you're looking for?